Unprofessional and misleading
Very poor experience at the Bell store in Oshawa, after an uncomfortable visit to the Bowmanville location.
Bowmanville staff acted suspicious from the start and claimed they had no phones in stock, which later appeared to be untrue. No effort was made to help.
At the Oshawa store, I was told I could not upgrade my lines unless I bought $450 protection plans or paid a $120 dealer service fee. During the interaction, the manager oddly mentioned that I had been at the Bowmanville store earlier — information I never provided. She claimed the other store had called to check inventory, which contradicts what Bowmanville staff told me (that they cannot check nearby store inventory).
The inconsistencies and behavior made me feel unwelcome and unfairly treated. I’ve been a Bell customer for over two years and moved my business lines from Rogers to Bell expecting professionalism.
Extremely disappointing. I do not recommend this location.
SS
sarah singh
Dec 16, 2025
1.0
Worst customers service from this location the women in this store desperately training on customer service.
KT
Katherine Thompson
Dec 13, 2025
5.0
After a series of horribly frustrating interactions with your call center, he was able to resolve the issue
MM
Mike Mokros
Oct 8, 2025
5.0
Very helpful and great service!! Jayden was supper helpful in resolving an account issue on going for 2 years!
RL
Rowland LaBossiere
Oct 3, 2025
5.0
Jayden was excellent and extremely helpful. Got me set up with a better plan than I had previously, and got me a great plan for my internet. Definitely will be recommending this store to my friends and family.
What are the regular business hours for Bell located in Sobey's Plaza?
Bell in Sobey's Plaza is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is the Bell store at Sobey's Plaza located?
The Bell store is located at 1383 Wilson Rd N, Unit 8, Oshawa, ON, L1K2Z5, Canada, inside Sobey's Plaza.
What categories of services does Bell at Sobey's Plaza offer?
Bell offers telecommunications services including mobile phone sales, internet service provision, telephone company services, and cable & satellite television services.
How can I contact the Bell store in Sobey's Plaza by phone?
You can reach the Bell store at Sobey's Plaza by calling +1 905-432-0919.
Does Bell in Sobey's Plaza have a social media presence?
Yes, Bell's Facebook page can be visited at https://www.facebook.com/711671318697636.
Is the Bell store at Sobey's Plaza currently open or closed?
The Bell store at Sobey's Plaza is currently open and not closed.
Are there any dining options near Bell at Sobey's Plaza?
Yes, nearby dining options include Shawarma 401 (Middle Eastern restaurant), Barburrito (Mexican/Tex-Mex), Popeyes Canada (Chicken restaurant), Sunset Grill (Breakfast and brunch), Dickey's Barbecue Pit, Starbucks Canada, and Domino's Pizza.
What nearby health and wellness services can customers visit near Bell at Sobey's Plaza?
Customers can visit nearby health services like Clearbrook Dental for dental care, Fundamentals Physiotherapy & Wellness Clinic, Taunton Chiropractic & Health Centre for physical therapy, and several beauty salons and spas including Shellac Nail and Spa, Jelo Nail Art Tech, and Aquilibrium Salon & Spa.
What nearby retail stores are around Bell in Sobey's Plaza?
Retail options near Bell include Dollarama for discount shopping, Canna Cabana cannabis store, Walking On A Cloud shoe store, and Phatboy Fireworks retailer.
Are there fitness centers near Bell at Sobey's Plaza where customers can exercise?
Yes, nearby fitness centers include F45 Training and Oxygen Yoga and Fitness, both offering gym and sports-related activities.