Virgin Plus

4.7
264 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
110 Place D'Orleans Dr, Orleans, ON
K1C2L9, Canada

Hours

Reviews

4.7
264 reviews
5 stars
231
4 stars
11
3 stars
3
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Khaleel, Clarence, and Kachienssa for their helpfulness, patience, and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative customer experience.

Positive Experiences

Overall, customers reported positive experiences at the Virgin kiosk, often mentioning the ease of transactions and satisfaction with the deals offered.

Mixed Feedback

While most reviews were positive, there were a few mentions of unsatisfactory service, indicating that experiences may vary depending on the staff member.
  • JJ
    jd123444
    Jan 4, 2026
    1.0
    No time for me two days in a row.
  • JP
    Jackie Powell
    Dec 24, 2025
    5.0
    Sear was great and super helpful. The process was really quick and efficient and he got us a great deal. Definitely recommend!
  • BW
    Bailey “WellyouknowIreview”
    Nov 29, 2025
    5.0
    Khaleel was wonderful amazing service from Virgin. Please stop in and check with them before getting a new phone
  • SE
    Sarah Epton
    Nov 29, 2025
    5.0
    Khaleel was absolutely amazing and very helpful, helped us find the perfect deal that worked for us! Thank you so very much 😊
  • KC
    Kim Cooper
    Nov 20, 2025
    5.0
    I highly recommend attending Virgin Plus at Place D'Orleans and dealing with Khaleel. He was very thorough in providing various options for my cellphone needs, TV, internet and home phone. Khaleel was very professional and provided great customer service and the best plan for my needs.

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Place d'Orleans?

Virgin Plus at Place d'Orleans is open Monday to Wednesday and Saturday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is Virgin Plus located?

Virgin Plus is located at 110 Place D'Orleans Dr, Level 1, Orleans, ON, postal code K1C2L9, Canada, inside Place d'Orleans.