Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.7
260 reviews
5 stars
228
4 stars
11
3 stars3
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Khaleel, Clarence, and Kachienssa, received high praise for their friendly, knowledgeable, and patient service.
Problem Resolution
Employees demonstrated a strong ability to resolve issues, with many customers noting their persistence and thoroughness in addressing technical problems.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Efficiency
Many reviews highlighted the quick and efficient service provided, making the process of purchasing or upgrading phones smooth.
Positive Experiences
Overall, customers reported positive experiences, often mentioning staff members by name and recommending them to others.
- KCKim Cooper3 days ago5.0I highly recommend attending Virgin Plus at Place D'Orleans and dealing with Khaleel. He was very thorough in providing various options for my cellphone needs, TV, internet and home phone. Khaleel was very professional and provided great customer service and the best plan for my needs.
- KCKirsten ColeOct 5, 20255.0Khaleel was incredibly helpful sorting me out with a new phone, better plan and transfer of my phone content. Incredibly patient, kind and friendly! Thank you, thank you!
- TNTopiana NharhaynneOct 2, 20255.0The service was great. Friendly and knowledgeable.
- VCVictoria CowdenSep 24, 20255.0I had a major issue with my phone (Gmail) and Ariel took his time to check everything out and try and retrieve missing emails. Although we could not resolve the issue he did everything possible to fix the problem at hand. As a last resort he helped me to contact Microsoft who informed me that unfortunately the emails could not be retrieved. Thry stated that Ariel had done everything correctly. Wonderful service on his part!
- SMSebastien MilletteSep 20, 20255.0Thank you Karuneya for providing excellent service and making the experience quick and easy! 😃
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Place d'Orleans?
Virgin Plus at Place d'Orleans is open Monday to Wednesday and Saturday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Virgin Plus located?
Virgin Plus is located at 110 Place D'Orleans Dr, Level 1, Orleans, ON, postal code K1C2L9, Canada, inside Place d'Orleans.
What types of services does Virgin Plus offer at this location?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone plans, devices, and related services.
How can I contact Virgin Plus at Place d'Orleans by phone?
You can reach Virgin Plus at Place d'Orleans by calling +1 613-834-3937.
Does Virgin Plus have an online website for more information or services?
Yes, you can visit their website at https://www.virginplus.ca for more information and services.
Is Virgin Plus currently open?
Virgin Plus is not closed currently and is open during their standard business hours.
What are some nearby food options I can check out when visiting Virgin Plus at Place d'Orleans?
Nearby food options include KFC for fast food chicken, Thai Express for Asian cuisine, Valentine for hot dogs, Osteria Italia for Italian, and Starbucks Canada for coffee.
Are there any nearby stores where I can shop for clothing or accessories near Virgin Plus?
Yes, nearby clothing and accessory stores include The Children's Place, Maker House Co., Bikini Village, Urban Planet, Reitmans, and Garage.
Are there any nearby services related to finance or currency exchange close to Virgin Plus at Place d'Orleans?
Yes, TCX Currency Exchange nearby offers bank, credit union, check cashing, payday loan, and currency exchange services.
What nearby places can help customers find Virgin Plus while visiting Place d'Orleans?
Nearby places like TCX Currency Exchange, Dollarama, and Virgin Mobile Canada can help customers orient themselves to easily find Virgin Plus within Place d'Orleans.