Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.5
200 reviews
5 stars
169
4 stars
6
3 stars3
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, including Khalil, EK, and Cole, received high praise for their helpfulness, patience, and professionalism in assisting customers.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain technical details clearly, making the experience smoother.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported frustrations with service outages and billing issues.
Store Environment
The store atmosphere was generally described as friendly and welcoming, although some customers experienced long wait times.
Problem Resolution
Several reviews mentioned staff going above and beyond to resolve issues, including staying late to assist customers.
- JCJoanne Cristine Contemprato1 day ago5.0Had an amazing experience with this branch especially with Rhianna and her manager Beenish. They supported us and answered all our queries even gave us good deals!
- JCJodi Carvalho1 day ago5.0We had an amazing experience at Bell Smart Centre, thanks to Khalil. He was incredibly helpful with choosing and setting up two new iPhones and found us a great new plan. He was patient, knowledgeable, and made the whole process easy and stress-free. If you’re going to this location, definitely ask for Khalil — he made everything simple and went above and beyond. Highly recommend!
- AMAshley MulhollandNov 14, 20255.0I will never again call the Bell tech support line. Instead, I will always go to this Bell store where the staff are significantly more informed and helpful.
- ABAyona BabyNov 8, 20255.0Great experience at the bell store in orleans . EK was very helpful and professional. Also , sorted out concerns with my phone within minutes .
- CMCYRIL MANINov 8, 20255.0EK was extremely helpful and professional.
Frequently Asked Questions About Bell
What services and products does Bell at SmartCentres Orleans offer?
Bell at SmartCentres Orleans provides expert support on personal and business communications services, including mobile phones, tablets, connected devices, Canada’s best Internet technology and TV services, reliable phone service, and smart home security.
Where is the Bell store located in Orleans?
The Bell store is located at 2002 Mer Bleue Rd, Building J, SmartCentres Orleans, Orleans, ON, K4A0G2, Canada.
What are the store hours for Bell at SmartCentres Orleans?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00. On November 11, 2025, it will be open from 12:30 to 20:00.
What payment options are accepted at the Bell store?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa as payment methods.
How can I contact the Bell store at SmartCentres Orleans?
You can contact the Bell store by calling +1 613-830-4098 or visit their Facebook page at https://www.facebook.com/411775342194905.
What types of mobile plans and services are available at this Bell location?
Bell offers cell phone plans, including unlimited plans and family/shared plans, along with services such as wireless service, home phone service, and access to Lucky Mobile and Virgin Plus SIM cards.
Which nearby stores can I visit after shopping at Bell for phone repairs or accessories?
You can visit Mobile Klinik and uBreakiFix nearby for mobile phone repair and electronics services, and Plato's Closet for thrift and clothing stores.
What nearby dining options are available around Bell at SmartCentres Orleans?
Nearby dining options include Mucho Burrito Fresh Mexican Grill, Moxies restaurant, Pita Pit sandwich shop, and River Pizza Italian restaurant, perfect for grabbing a meal before or after your visit.
Are there any nearby health and wellness services I can access when visiting Bell?
Yes, nearby options include Laurier Optical and Optometrist Doctor in Orleans for eyewear and optometry services, Mer Bleue Veterinary Hospital for pet health, and Planet Fitness for gym and sports activities.
What are some convenient stores and banks near Bell in SmartCentres Orleans?
Nearby convenient stores include Waypoint Convenience, and banking services are available at TD Bank and TD Canada Trust Branch and ATM.