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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Most customers praised the staff for their helpfulness, knowledge, and ability to resolve issues quickly.
Staff Performance
Several employees, particularly Mouslim, Junaid, Zain, and Ken, received high marks for their exceptional service and professionalism.
Efficiency
Many reviews highlighted the quick service, with customers often being in and out of the store in under 30 minutes.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific staff members and unresolved issues.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
PS
Phonsie Stuben
2 days ago
5.0
JULIANA , the service was super today very fast and efficient. Highly recommend!!
TF
Tim Fifield
3 days ago
5.0
Juliana was super helpful explained all the options available and did my data transfer.
CC
Cowgirl Channel of Canada
Nov 15, 2025
5.0
Amazing service and care ! Felt like I was family as always with the Bell customer service but Juliana was the best customer service person I have ever met! Thank you so much for everything warmly Lorie
KL
Katia Farfán López
Nov 14, 2025
5.0
I had a great experience with Juliana at the Bell Place d’Orleans. She was efficient, friendly, and made the entire process quick and easy. She prepared everything right away and ensured the purchase went smoothly.
KM
Komal Mathur
Oct 29, 2025
5.0
I was at the store at 6.58 pm and the store closes at 7 pm. I did not book an appointment. But Mouslim was SO KIND to help me without a minute delay and without asking any questions… I recommend everyone who is looking for internet and phone must visit this store.
The Bell store is located at 110 Place D'Orleans Dr, Level 1, Orleans, ON K1C2L9, Canada, inside Place d'Orleans.
What are the Bell store's opening hours?
The Bell store is open Monday to Wednesday and Saturday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Bell store have special hours on holidays?
Yes, on November 11, 2025, the Bell store will be open from 12:30 PM to 7:00 PM.
What types of products and services does the Bell store offer?
Bell offers smartphones, tablets, connected devices, Bell Mobility plans, Bell Satellite TV, Bell Fibe TV, Bell Internet, Home Phone services, and smart home security solutions.
What payment options are accepted at the Bell store?
The Bell store accepts American Express, cash, check, Mastercard, and Visa payments.
What languages are spoken at the Bell store in Place d'Orleans?
The Bell store staff speak English.
Can I find other mobile phone stores near the Bell store at Place d'Orleans?
Yes, nearby you can find Tbooth Wireless and Fido mobile phone stores, providing additional options for devices and plans.
Are there any nearby recreational spots near the Bell store?
Yes, Aqua-Tots Swim School Orléans is nearby, which is great for swimming lessons and aquatic activities before or after your visit.
What shopping options are close to the Bell store in Place d'Orleans?
Nearby shopping options include the clothing stores Suzy Shier, Marise Ladies Fashion, Laura Canada, and accessories stores like La Maison d'Or Jewellers and Michael Hill.
Are there any nearby dining options near the Bell store?
Yes, Real Fruit Bubble Tea and New York Fries at Place d'Orleans Shopping Centre are nearby for a quick snack or refreshment during your visit.