Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
3.9
170 reviews
5 stars
108
4 stars
14
3 stars
11
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor service and lack of professionalism.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific staff members, particularly Donovan, Steve, and Ade, who provided excellent assistance.
Long Wait Times
Customers frequently mentioned long wait times in-store, leading to frustration and dissatisfaction.
Store Management
Concerns were raised about the management and training of staff, with some reviews indicating a lack of accountability and poor customer care training.
Product Issues
Customers reported issues with products, such as faulty modems and problems with phone setups, leading to additional visits and dissatisfaction.
- SAS A1 day ago5.0Excellent customer service from Donovan thank you!
- LBlauren breckon5 days ago5.0My sister-in-law came into your store about a week ago. She has to replace her broken phone. When we heard that, we were afraid that a salesperson would have taken advantage of her special needs, but no! The salesperson replaced the phone with something similar and did not upsale her package. We are very impressed. This is not the first time she has had such good service at the Oakville Place store,, so congratulations
- CBColin BamburyNov 10, 20255.0Amazing experience. Sabi was super helpful and nice. I think that’s how you spell his name. Probably the best phone buying experience I’ve ever had very smooth and professional
- LLLJOct 29, 20255.0Donovan is INCREDIBLE!! He is so knowledgeable and so efficient! He solved my problem on the spot (and I had previously called and talked to Bell agents to no avail!). I bought a new phone and service from him and felt great/comfortable! Thank you so much!!
- RMRiad M MahfouzOct 18, 20252.0Poor customer care service. Bell doesn't seem to manage well these outlets. Other Bell services like online Chat and Tech support were extremely professional. However, at store where is counts, Bell failed miserably with customer care training and monitoring. Quick suggestions to fix the issue: 1. Setup a queueing system that requires using customer client mobile number. After service send sms for client evaluation (same as with Bell chat). If client does not use a mobile then queue slip should have a barcode for clients to scan and evaluate the service. 2. Maintain an Incident and Complaint Log and take action promptly 3. Raise the Bar, make store managers accountable for poor ratings. Set the bar high say Google 4.8 (currently this store has a (3.9 by 162 Reviewer) Other Bell units success is connected to these physical stores so fix stores performance.
Frequently Asked Questions About Bell
What are the operating hours of the Bell store at Oakville Place?
The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Bell store located in Oakville?
The Bell store is located at 240 Leighland Ave, Level 1, Oakville, ON L6H3H6, inside Oakville Place.
What products can I find at the Bell store in Oakville Place?
You can find phones, tablets, mobile internet devices, Mobile TV, rate plans, and SIM cards for Lucky Mobile and Virgin Plus.
What services does the Bell store in Oakville provide?
The store offers services such as television service, channels & programming, pay per view, on demand, internet service including modems and connections, webmail, internet security, phone lines, long distance, calling cards, call features, and wireless service.
Which payment methods are accepted at the Bell store in Oakville?
The Bell store accepts American Express, cash, check, MasterCard, and Visa payments.
Can I get assistance with Bell's smart home security and Internet technology at this store?
Yes, expert staff at this Bell store can help you with Bell’s Internet technology, smart home security, and other communication services.
Is there a Bell store nearby other than the one at 240 Leighland Ave?
Yes, there is another Bell mobile phone store listed among nearby places at Oakville Place.
What dining options are available near the Bell store at Oakville Place?
Nearby dining includes Jimmy the Greek (Greek restaurant), Tim Hortons (coffee shop and fast food), BarBurrito (Mexican restaurant), Manchu Wok (Chinese restaurant), Pearl Oakville Chinese Cuisine (dim sum), A&W (burger restaurant), New York Fries, and Pita Lite (Middle Eastern and Mediterranean).
Which stores around Bell at Oakville Place can I visit for clothing and accessories?
Nearby stores include Bikini Village (swimwear and clothing), Boathouse (women’s clothing), Carter's (children’s clothing), Foot Locker Canada and Vans (shoe stores), Tip Top (men’s and women’s clothing), RW&CO. (women’s clothing), and Sephora (cosmetics).
How can nearby places like Tim Hortons and Jimmy the Greek enhance my visit to Bell at Oakville Place?
You can enjoy a coffee or quick meal at Tim Hortons or try Greek cuisine at Jimmy the Greek before or after visiting Bell, making your shopping experience more convenient and enjoyable.