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Virgin Plus - CLOSED

4.4
(175 reviews)

Business Details

6464 Yonge St, North York, ON
M2M3X4, Canada
(416) 730-0178
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus - CLOSED
6464 Yonge St, North York, ON
M2M3X4, Canada

Reviews

4.4
175 reviews
5 stars
139
4 stars
8
3 stars
6
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Mo, Mehdi, and Alireza.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain services clearly, making the process smooth and understandable.

Mixed Experiences

While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members, particularly regarding customer interactions.

Problem Resolution

Several customers appreciated the staff's efforts in resolving issues, often going above and beyond to ensure satisfaction.
  • ED
    ENVER DURMUŞ
    Jan 23, 2026
    5.0
    I came to Virgin plus store to solve my problem , I talked to MO Mohammadi the sales person he gives us the best solution about getting new sim on bell, I’m so glad with the experience I got , moreover the whole team was so engaging and helpful mentioning the store manager Mehdi and sales rep ABi Thanks for the best costumer service you provide to us❤️❤️❤️🌹🌹🌹🌹🌹
  • NL
    ng lunsau
    Jan 18, 2026
    5.0
    “Mo” was very helpful and professional. He helped me to restore my SIM card. Thanks virgin plus for their Best costumer service
  • LS
    Lynn Skilling
    Dec 19, 2025
    5.0
    Amazing amazing customer service. Medhi is THE BEST...knowledgeable, courteous but far more than that extremely personable, patient and understanding. This is my go to place now for all my phone concerns
  • AT
    Alika Tsulaia
    Dec 14, 2025
    5.0
    Abi and Mo I highly recommend them every time you go in. I had a great experience with them who helped resolve my billing issues. They were extremely patient, took the time to listen carefully, and explained everything clearly without rushing me. They went above and beyond to make sure the problem was fully resolved and that I understood the solution. Their professionalism, kindness, and dedication made a stressful situation much easier. I truly appreciate their help and excellent customer service.
  • LL
    Linda
    Dec 14, 2025
    5.0
    I was talking to Mo today about the Virgin phone plan. Mo is super helpful and patient as he is waiting for the epp to get through. Mo and the team are very customer focus!!

Frequently Asked Questions About Virgin Plus - CLOSED

What are the operating hours of Virgin Plus at Centerpoint Mall?

Virgin Plus is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 18:00.

Where is Virgin Plus located within Centerpoint Mall?

Virgin Plus is located at 6464 Yonge St, Level 1-K4, Centerpoint Mall, North York, ON, M2M3X4, Canada.

Brand Certified Facts from Virgin Plus - CLOSED

Virgin Plus - CLOSED partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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