Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Mo, Mehdi, and Alireza.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain services clearly, making the process smooth and understandable.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members, particularly regarding customer interactions.
Problem Resolution
Several customers appreciated the staff's efforts in resolving issues, often going above and beyond to ensure satisfaction.
ED
ENVER DURMUŞ
Jan 23, 2026
5.0
I came to Virgin plus store to solve my problem , I talked to MO Mohammadi the sales person he gives us the best solution about getting new sim on bell, I’m so glad with the experience I got , moreover the whole team was so engaging and helpful mentioning the store manager Mehdi and sales rep ABi
Thanks for the best costumer service you provide to us❤️❤️❤️🌹🌹🌹🌹🌹
NL
ng lunsau
Jan 18, 2026
5.0
“Mo” was very helpful and professional. He helped me to restore my SIM card.
Thanks virgin plus for their Best costumer service
LS
Lynn Skilling
Dec 19, 2025
5.0
Amazing amazing customer service. Medhi is THE BEST...knowledgeable, courteous but far more than that extremely personable, patient and understanding. This is my go to place now for all my phone concerns
AT
Alika Tsulaia
Dec 14, 2025
5.0
Abi and Mo I highly recommend them every time you go in. I had a great experience with them who helped resolve my billing issues. They were extremely patient, took the time to listen carefully, and explained everything clearly without rushing me. They went above and beyond to make sure the problem was fully resolved and that I understood the solution. Their professionalism, kindness, and dedication made a stressful situation much easier. I truly appreciate their help and excellent customer service.
LL
Linda
Dec 14, 2025
5.0
I was talking to Mo today about the Virgin phone plan. Mo is super helpful and patient as he is waiting for the epp to get through. Mo and the team are very customer focus!!
Frequently Asked Questions About Virgin Plus - CLOSED
What are the operating hours of Virgin Plus at Centerpoint Mall?
Virgin Plus is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 18:00.
Where is Virgin Plus located within Centerpoint Mall?
Virgin Plus is located at 6464 Yonge St, Level 1-K4, Centerpoint Mall, North York, ON, M2M3X4, Canada.
What services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone products and related services.
How can I contact Virgin Plus at Centerpoint Mall?
You can reach Virgin Plus by phone at +1 416-730-0178 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and operating.
What is the featured message promoted by Virgin Plus?
Virgin Plus features the message "Today just got better." You can learn more at https://www.bell.ca/.
Are there food options near Virgin Plus in Centerpoint Mall?
Yes, nearby food options include Wendy's (fast-food restaurant), Thai Express (Thai restaurant), Yogen Früz (frozen yoghurt shop), Presotea Centerpoint Mall (smoothie juice bar), and Starbucks (coffee shop).
What other mobile phone stores are near Virgin Plus?
Nearby mobile phone stores include Wirelesswave, Koodo Mobile - Centerpoint Mall, and chatr Mobile for additional telecommunications services.
What shopping and entertainment options are available near Virgin Plus?
Centerpoint Mall offers various nearby shopping venues such as Bluenotes (clothing store), GameStop (video game store), Miniso (discount and home goods store), Galleria Art & Frame (art gallery), and Rainbow Jade Inc (jewelry store).
Are there health and wellness services close to Virgin Plus at Centerpoint Mall?
Yes, nearby health-related locations include Centrepoint Chiropractic Centre (chiropractor and pharmacy), Summer Breeze Dental (dentist), Metrocare Health Academy, and Specsavers Centerpoint Mall (optometrist).
Brand Certified Facts from Virgin Plus - CLOSED
Virgin Plus - CLOSED partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: