Numerous reviews praised the exceptional customer service provided by staff members, particularly Nusky, Ajmal, and Bianca, who were noted for their friendliness, patience, and professionalism.
Product Knowledge
Customers appreciated the staff's thorough understanding of products and services, with many representatives taking the time to explain options clearly and help customers find the best deals.
Mixed Experiences
While many reviews highlighted positive interactions, there were also mentions of unprofessional behavior from some staff members, leading to a few negative experiences.
Recommendations
Several customers highly recommended specific staff members, such as Nusky, Bianca, and Reiner, for their outstanding service and ability to meet customer needs effectively.
HZ
Hirad Zafari
Jan 3, 2026
5.0
Jericho was excellent
AM
Agha Michael
Dec 30, 2025
5.0
Anthony hallo really helped.
My change of line was quite easy with him
TB
Twinkle Bhagat
Dec 26, 2025
5.0
We were assisted by AJ. Had an outstanding experience with him. He was patient and informative and made sure we got the best possible deal that suited our needs.
MK
Mimoza Kaci
Dec 14, 2025
5.0
Hello
Few days ago one of the customer service team was helping me to have virgin plus for home internet. His name is Nusky Mahdi. He was very kind and polite. His service was very helpful.
FH
Fathima Husna
Dec 1, 2025
5.0
Five star cheers for salesman Nusky!!
He was patiently helping me by answering all my husband’s questions! He was super friendly and helpful! He explained us very clearly all about the plan I was about to purchase! With a hectic Black Friday weekend Nusky managed helping me and some other customers who came looking for him! Overall a wonderful experience with a great phone plan with virgin plus!
What are the operating hours of Virgin Plus at Fairview Mall?
Virgin Plus at Fairview Mall is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Where is Virgin Plus located in Fairview Mall?
Virgin Plus is located on Level 1 at 1800 Sheppard Ave E, Fairview Mall, North York, ON, M2J5A7, Canada.
What services does Virgin Plus offer?
Virgin Plus is a telecommunications service provider offering cell phone sales and repair services.
How can I contact Virgin Plus at Fairview Mall?
You can contact Virgin Plus by phone at +1 416-499-0821.
Does Virgin Plus have an online website?
Yes, Virgin Plus's website is https://www.virginplus.ca where you can find more information and services.
Is Virgin Plus at Fairview Mall currently open or closed?
Virgin Plus is currently open and accepting customers at their Fairview Mall location.
Are there dining options near Virgin Plus at Fairview Mall?
Yes, nearby dining options include KFC, Subway, Villa Madina, and Thai Express, perfect for grabbing a meal before or after your visit.
What other telecommunications stores are near Virgin Plus in Fairview Mall?
Other telecommunications stores near Virgin Plus include Mobile Snap, Rogers, Tbooth Wireless, and TELUS for additional phone and service options.
Are there any health and eyewear services near Virgin Plus?
Nearby health and eyewear services include Specsavers Fairview Mall, Specsavers Canada, Dr. Kevin Tong, and Sunglass Hut.
Can I do some shopping near Virgin Plus at Fairview Mall?
Yes, you can shop at many nearby stores including Nike, Roots, Sephora, SoftMoc, American Eagle Outfitters, and Pandora for a variety of fashion and beauty products.