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Virgin Plus

4.4
(210 reviews)
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Business Details

1800 Sheppard Ave E, North York, ON
M2J5A7, Canada
(416) 499-0821
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop

Location

Virgin Plus
1800 Sheppard Ave E, North York, ON
M2J5A7, Canada

Hours

Reviews

4.4
210 reviews
5 stars
160
4 stars
18
3 stars
11
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nusky and other staff members received high praise for their exceptional customer service, being described as kind, knowledgeable, and patient.

Billing Issues

Some customers expressed frustration over unclear billing practices and lack of access to account information after cancellation.

Staff Professionalism

While many reviews highlighted friendly and professional staff, a few customers reported unhelpful and dismissive behavior from certain employees.

Product Knowledge

Several customers noted the staff's ability to explain plans and options clearly, helping them find the best deals.
  • JD
    Judith Duranleau
    Feb 18, 2026
    5.0
    Nusky is so kind and knowledgeable! Best client service ever. He proposed the best package for our needs, took care of the admin beyond his responsibilities and provided excellent solutions. Thanks!
  • RR
    Rhika Delos Reyes
    Feb 7, 2026
    5.0
    Nusky was very helpful and very patient in assisting us with our needs. Thank you so much for everything ☺️
  • TT
    tt tt
    Feb 2, 2026
    5.0
    Nusky provided good service. Nice person
  • RF
    Ranga Fernando
    Feb 1, 2026
    5.0
    #1
  • EE
    EV
    Jan 13, 2026
    5.0
    Stopped by a couple of days ago and must say that we really appreciate how well we were assisted here. Nusky made sure that we got the best deal on offer (switched over from Virgin Plus to Bell) and made the process/experience seamless—did not rush us at all and thoroughly answered all of our questions. Highly recommend visiting this location.
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Brand Certified Facts from Virgin Plus

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Certified February 22, 2026Yext Knowledge Graph
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