Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.8
265 reviews
5 stars
254
4 stars1
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Fazila and Nana, received high praise for their friendly, knowledgeable, and patient service.
Helpful Staff
Customers appreciated the staff's willingness to assist with various inquiries and issues, often going above and beyond.
Product Knowledge
Employees demonstrated strong knowledge of products and plans, providing detailed explanations and recommendations.
Positive Experiences
Many reviews highlighted overall satisfaction with the service, describing experiences as pleasant and efficient.
Recommendations
Numerous customers recommended the store and specific staff members for their exceptional service.
- KLKimbo Leung3 days ago5.0Their service is excellent. Nana Ng helped me to arrange the home internet service recently. Best price, clear instructions, fast delivery. She gave me detail explanation and great advice. It's incredible.
- BLBrian Lau3 days ago5.0I changed my internet service provider to Bell. Nana took care of my account, she responds quickly and provided the best plan for us. We had an issue with the confirmation, and she coordinated everything right away and solved the technical problem for us. The installation was completed yesterday, and we’re now enjoying faster and more stable service! Thx
- KCKelvin Chen3 days ago5.0Five stars for Nana! She’s honestly amazing. Super friendly, very polite, and she always takes the time to explain everything clearly and patiently. I never feel rushed with her, and she really knows how to take care of customers. I’m actually a returning customer, and the only reason I came back was because of Nana’s great service. It’s rare to find someone who’s so helpful and genuinely cares. If you go, definitely look for Nana — she’s the best!
- TCTina C4 days ago1.0I am not a customer (thankfully), but I got pulled by a customer who did not speak fluent English (it was her first couple weeks in Canada) to help her out at this location. Since I couldn't stay for very long, I asked the associate if he could use Google translate to help out the customer. The associate then specifically closed his laptop, and told me, "she can understand." The other two associates just stared at us with absolutely no interest to help. I understand that customer service is a tough job, but a bit more patience is needed to help out with a customer when they are in need.
- MSMOHD SHOEBNov 11, 20255.0I ported my number to Bell, and the experience was great! The associate, Fazila, was very helpful and guided me through the whole process smoothly. The customer service was excellent, efficient, and professional. I’m really satisfied with the overall service and will definitely refer bell to my friends. Thanks, Fazila!
Frequently Asked Questions About Virgin Plus
What are the store hours for Virgin Plus at Yonge Sheppard Centre?
Virgin Plus is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:30 AM to 5:00 PM.
Where is Virgin Plus located?
Virgin Plus is located at 4841 Yonge St, North York, ON, M2N5X2, inside the Yonge Sheppard Centre.
How can I contact Virgin Plus at this location?
You can reach Virgin Plus by phone at +1 416-222-9996.
What type of business is Virgin Plus at Yonge Sheppard Centre?
Virgin Plus is a telecommunications service provider and a cell phone store.
Is Virgin Plus currently open?
Virgin Plus is currently open according to their listed hours and is not closed.
Does Virgin Plus have an official website?
Yes, Virgin Plus's website is https://www.virginplus.ca.
What dining options are near Virgin Plus at Yonge Sheppard Centre?
Nearby dining options include Teriyaki Experience, Thai Express, Butterchick Indian kitchen, and Starbucks, offering Japanese, Thai, Indian, and coffee shop options respectively.
Are there other mobile phone stores close to Virgin Plus?
Yes, there are nearby mobile phone stores including Wireless DNA - Fido Exclusive Dealer, Fido stores, and Rogers.
What shopping options are available near Virgin Plus?
Nearby shopping options include Winners, Reitmans, Suzy Shier, and GNC Live Well for clothing, fashion accessories, retail, and supplements.
Are there any notable landmarks or services near Virgin Plus?
Nearby notable places include The Sheppard Centre Apartments, Olivia's Housing, Alan Dong - TD Financial Planner, and The Mindful Motion Clinic for real estate, financial, and counseling services.