Bell

3.9
183 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
44 Clock Tower Rd, North York, ON
M3C0G3, Canada

Hours

Reviews

3.9
183 reviews
5 stars
117
4 stars
11
3 stars
10
2 stars
4
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Kavian, Kunal, and Aditi, highlighting their patience and willingness to assist.

Mixed Experiences

While some customers had excellent experiences, others reported unprofessional behavior and rudeness from certain employees, particularly Gary.

Store Environment

The store atmosphere was generally described as friendly and accommodating, with several customers appreciating the in-person service compared to online options.

Account Issues

Several reviews mentioned problems with account setups and billing, indicating a need for better communication and transparency regarding plans and offers.
  • CC
    coskun
    Dec 20, 2025
    5.0
    amazing service at Bell by Kavian,he is amazing and i will recommend him always.
  • LM
    Leo M
    Dec 9, 2025
    4.0
    Good service but just like Roger’s meh on their plans and deals
  • DT
    dan T
    Dec 8, 2025
    5.0
    Had an amazing experience at the Bell store in Shops at Don Mills. Store Manager Kavian went above and beyond to help me with my plan and device options. Super knowledgeable, patient, and genuinely cares about customers. Highly recommend this location!
  • EM
    Eric Morgan
    Dec 1, 2025
    1.0
    ⚠️ ⚠️Small Business Fraud Alert!!! I visited the Bell store at Shops on Don Mills to get a new phone. The store manager, Kavian, set me up with a new phone and account. A few days later, I realized that my account had been set up as a small business account—even though I do not own or operate a business. This was done without my consent, and I believe it may involve fraudulent activity. I never authorized any small business registration or the corresponding credit check that comes with it. I am now in touch with Bell’s corporate team and my legal advisors to resolve this matter. I’m sharing this to warn others to carefully review their account type and documentation before leaving the store. I hope Bell looks into this issue seriously, as this experience has been extremely concerning.
  • GL
    GarChun Low
    Nov 24, 2025
    5.0
    So glad that these physical store are still around and they're staffed with nice helpful people. I'm not some old guy who can't use a website. I managed web ops and work in tech, but there are things that are much better in person. Kavian spent time with me to port a number from Rogers and also to restructure two existing lines. He helped me find discounts that were not available on line, was patient with all my questions, and took time to explain all details to me. At the end of the session, I ended up saving money and walked out with two phone upgrades.

Frequently Asked Questions About Bell

Where is the Bell store located at Shops at Don Mills?

The Bell store is located at 44 Clock Tower Rd, M3, North York, ON, M3C0G3, Canada, inside Shops at Don Mills.

What are the opening hours of the Bell store at Shops at Don Mills?

The Bell store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.