Bell

3.9
177 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
44 Clock Tower Rd, North York, ON
M3C0G3, Canada

Hours

Reviews

3.9
177 reviews
5 stars
113
4 stars
10
3 stars
10
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff like Gary, Kunal, and Aditi for their helpfulness, while others report rude and unprofessional behavior from certain employees.

Staff Professionalism

Several reviews highlight unprofessional conduct from staff, particularly the store manager Gary, who was described as rude and dismissive.

Positive Experiences

Many customers had excellent experiences with staff who were patient, knowledgeable, and went above and beyond to assist.

Negative Experiences

A number of customers reported feeling disrespected and discriminated against, particularly in interactions with certain employees.

Store Environment

Some reviews mention a lack of attentiveness from staff, with reports of employees being distracted or unhelpful during customer interactions.
  • AE
    A Edson
    6 days ago
    5.0
    Kavian was amazing! He was very patient and genuinely helpful throughout the whole process. Highly recommend
  • BM
    Bruce Middleton
    Nov 13, 2025
    5.0
    The store manager was extremely helpful, thank you!
  • MB
    Matt Buckenham
    Nov 8, 2025
    5.0
    Christina was super helpful... This felt like the kind of service you used to get at a corporate Bell store back in the day... There was nothing in it for her to spend at least half an hour fault finding an unusual issue with my phone... And together we solved it... Good service and customer skills Christina 😄 I was ready to leave bell... maybe I'll stay a little longer now.
  • LL
    Lucie Lalonde
    Nov 4, 2025
    5.0
    Had a great experience at the Bell store at Shops at Don Mills! Kavian was super helpful and made my phone upgrade quick and easy. Highly recommend!
  • YY
    Yungzu
    Oct 25, 2025
    5.0
    The store manager Gary was very helpful and very knowledgeable in guiding us with the right data plan. He took his time and did not rush us through the process.

Frequently Asked Questions About Bell

Where is the Bell store located at Shops at Don Mills?

The Bell store is located at 44 Clock Tower Rd, M3, North York, ON, M3C0G3, Canada, inside Shops at Don Mills.

What are the opening hours of the Bell store at Shops at Don Mills?

The Bell store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.