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Bell

4.2
(425 reviews)

Business Details

3401 Dufferin St, North York, ON
M6A3A1, Canada
(416) 789-2141

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
3401 Dufferin St, North York, ON
M6A3A1, Canada

Hours

Reviews

4.2
425 reviews
5 stars
322
4 stars
19
3 stars
3
2 stars
11
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific staff members for their exceptional service, highlighting their helpfulness, patience, and knowledge. However, there were also numerous complaints about rude and unhelpful staff, leading to a mixed overall perception of customer service.

Product Knowledge

Several reviews noted that staff members demonstrated strong product knowledge and were able to provide valuable assistance in selecting plans and devices.

Inconsistent Experiences

While many customers reported positive experiences with specific representatives, others faced significant issues, including poor communication and unresolved problems, indicating inconsistency in service quality.

Frustration with Processes

Customers expressed frustration with the activation and order processes, citing delays and lack of follow-up communication as major issues.
  • AU
    andy urbach
    5 days ago
    5.0
    the person who helped us her name was Vaibhavi. She was very kind , sweet , helpful . She took her time to show us about the iPhone 17 .she was very good in what she does
  • AA
    Albs
    6 days ago
    5.0
    Amazing thanks to Tom thank you so much for ur service and going for the long way to set me up with my phone thank u so much!!!!
  • DD
    Dragos Dumitra
    Feb 12, 2026
    5.0
    I switched my plan from Rogers to Bell. Tom was amazing in helping me with the best plan. Much better than what I had at Rogers, that’s for sure. Highly recommended.
  • TS
    Tyoung Soriano
    Feb 1, 2026
    5.0
    Vaibhavi helped me with setting up my phone plan, very accommodating and she was very patient while helping me and felt very comfortable while talking to her. She made a genuine effort to understand my concern. She has a very positive vibe very thankful for the service.
  • FM
    Farah Meghji
    Jan 28, 2026
    5.0
    I went to the Bell store at Yorkdale to inquire about getting a new mobile phone and plan. Tony helped me find the right plan and phone and the process was smooth and seamless. He even shared his schedule for the next day and offered to help me if I had any issues. I’ve never had help or customer support like this!

Frequently Asked Questions About Bell

What services does the Bell store at Yorkdale Shopping Centre offer?

Bell provides personal and business communications services including smartphones, tablets, connected devices, Bell Mobility, Satellite TV, Fibe TV, Internet, Home Phone, and Total Connect services.

What are the operating hours of the Bell store at Yorkdale Shopping Centre?

The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Bell

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Certified February 22, 2026Yext Knowledge Graph
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