Bell

4.1
178 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
700 Lawrence Ave W, North York, ON
M6A3B4, Canada

Hours

Reviews

4.1
178 reviews
5 stars
127
4 stars
11
3 stars
4
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Karan, Nizar, and Samir, highlighting their professionalism and willingness to assist.

Negative Experiences

Some customers reported negative experiences with rude staff and poor service at certain locations, leading to frustration and dissatisfaction.

Store Hours

Several reviews mentioned issues with the store not opening or closing on time, causing inconvenience for customers.

Product Knowledge

Customers appreciated the knowledgeable staff who provided expert guidance on plans and devices, ensuring a smooth purchasing experience.
  • MC
    Mario Cordova,
    Dec 31, 2025
    5.0
    Excelente servicio profesional y rapido
  • MS
    Misael Perez Salas
    Dec 24, 2025
    1.0
    I visited today this bell location at 10:30 am and my experience was completely horrible since beginning the guy start to ask me for money with a really bad attitude guys if you want to keep costumers i recommend you to stop to hiring that kind of people who doesn’t have manners to deal with costumers.
  • TM
    Tito Mulhbacher
    Dec 13, 2025
    5.0
    Nasir in the Lawrence Square Bell Store is absolutely amazing. He knows the product lines completely and can match it to a plan best for my needs. He is over the top when compared to the Bell reps at Best Buy or Staples.
  • BB
    Blessings
    Dec 9, 2025
    5.0
    Exceptional Service! A True Lifesaver! After a long and exhausting day dealing with the Yorkdale Bell Corporation store and spent 5 hours with those unprofessional Hotline Bell staffs transferred me lines after lines but still no one could really help, I stumbled upon the Bell affiliate shop on Lawrence Avenue, and I’m incredibly grateful I did. The contrast in service was night and day! Upon entering the shop, I was immediately greeted by the manager, who took the time to listen to my frustrating experience which I spent more than 5 hours but none of the hotline staff had given me any help. He was genuinely concerned about the difficulties I had faced trying to activate my daughter’s iwatch plan and linked to one of my mobile numbers and did not hesitate to offer assistance. His understanding and empathy made me feel valued as a customer. He took the initiative to contact the Bell hotline on my behalf, effectively navigating the cumbersome process I had been subjected to earlier. With patience and professionalism, he made calls to the right departments, ensuring that I was not left to fend for myself in the chaos that had transpired at Yorkdale. Not only did he help me get my plan activated, but he also explained the steps clearly, making sure I understood everything before I left the store. His thoroughness meant I didn’t have to go through the frustrating back-and-forth I had just experienced. This manager went above and beyond to ensure I had a smooth experience, turning my challenging day into a positive one. His dedication to customer service truly sets this store apart, showing what exceptional support looks like. If you’re considering Bell services (in fact better reconsider!), I highly recommend visiting this Lawrence location. You’ll receive the care and support you deserve, unlike the unprofessional experience I encountered elsewhere. Thank you to the Manager at Lawrence for the professional and responsible help!
  • DP
    DJ Pace
    Dec 5, 2025
    1.0
    Do not recommend. Recently signed up for bell smart home security for my business and my account was sold to A.P.I Without receiving my first bill my account was sent to collections. No correspondence from A.P.I and when I contact customer service I’m put on hold for 30 mins to then be transferred to voicemail. After leaving several voicemails I’ve filled out the contact form on the website with no correspondence back. Will be switching to Telus as soon as possible

Frequently Asked Questions About Bell

Where is the Bell store located in North York?

The Bell store is located at 700 Lawrence Ave W, Level 1, Lawrence Allen Centre, North York, ON, M6A3B4, Canada.

What are the operating hours of the Bell store at Lawrence Allen Centre?

The Bell store is open Monday to Friday from 10:00 to 21:00, Saturday from 11:00 to 18:00, and Sunday from 12:00 to 17:00.