Bell

4.4
662 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1800 Sheppard Ave E, North York, ON
M2J5A7, Canada

Hours

Reviews

4.4
662 reviews
5 stars
546
4 stars
21
3 stars
10
2 stars
2
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jenny received numerous compliments for her exceptional service, patience, and knowledge, while other staff members were criticized for being unhelpful or rude.

Staff Knowledge

Several customers praised staff members like Elize and Abdul for their expertise and ability to resolve issues quickly.

Mixed Experiences

While many customers had positive experiences, others reported long wait times and poor service from certain employees.

Store Environment

The store ambiance was generally described as friendly, but some customers noted a lack of staff availability during busy times.

Technical Issues

Customers expressed frustration with technical problems, particularly regarding internet services and device setups.
  • CC
    Critical Resource Consulting
    1 day ago
    5.0
    We had a wonderful experience with Jenny , she is extremely helpful and provide us exceptional customer service. Highly recommended her services and support she provided. Definitely a super star , she made our day amazing
  • RR
    Raahima
    1 day ago
    5.0
    We had an amazing experience with Jenny. She helped us with exchanging our devices everything went smoothly thanks to her.
  • RS
    Rob Lovering Spencer
    Nov 16, 2025
    4.0
    Israth Jahan was thorough with us trying to buy a phone for our senior mom. Patient, good humored and professional was her way.
  • DR
    Daniel Rodriguez
    Nov 16, 2025
    5.0
    This bell has outstanding customer service. We came to get a phone and internet plan. Jenny was the person in-charge of helping us out and she went above and beyond the call of duty. By looking, calling colleagues, and asking the right questions, she got us the best price. We will be coming back for all our bell inquiries and services. Thank You Jenny!!!
  • MK
    Moiz Khan
    Nov 15, 2025
    5.0
    They’ve got great customer service along w great prices. I was in and out of the store within 15 mins.

Frequently Asked Questions About Bell

Where is the Bell store located in Fairview Mall?

The Bell store is located at 1800 Sheppard Ave E, Level 1-1017, North York, ON, M2J5A7, inside Fairview Mall.

What are the store hours for the Bell store at Fairview Mall?

The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM, with special holiday hours available.