Bell

4.4
286 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
6252 Yonge St, North York, ON
M2M3X4, Canada

Hours

Reviews

4.4
286 reviews
5 stars
233
4 stars
7
3 stars
5
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ronald, Pouya, and Sana.

Store Experience

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Appointment Issues

Some customers reported frustrations with appointment scheduling and store opening times, indicating a need for better communication.

Mixed Reviews

While many reviews were positive, there were also complaints about rude service and feelings of discrimination, highlighting inconsistencies in customer experiences.
  • CM
    Cece M
    1 day ago
    1.0
    My Internet service has been down for 24 hours and they’re not doing anything to fix it. I work from home and I’ve already had to miss a shift because I have no Internet in my house that I pay for.
  • WW
    Wing
    Jan 4, 2026
    5.0
    Our family visited Bell at Centerpoint mall to transfer from our current provider. I have never met a very polite and caring customer service given by the store manager Abdul and he is very knowledgeable and a problem solver. All the staff are accomodating and polite giving the highest customer service. Highly recommended thia location! :)
  • GC
    Gerry Capozzi
    Jan 3, 2026
    5.0
    RIYA is a great customer service agent. She made the transfer to a new phone very very very good. She knows her job really well. I'm 100% satisfied. Thank you RIYA.
  • KS
    Kosha Soni
    Dec 27, 2025
    5.0
    Transfer process from one service provider to Bell was made very smooth by the team. Very easy to work with and always ready with solutions.
  • NJ
    Naitik Jariwala
    Dec 27, 2025
    5.0
    This is hands down the best Bell service store in the area. The level of personalized service is exceptional — the staff takes the time to truly understand your needs instead of rushing you through a sale. Everyone is respectful, professional, and extremely knowledgeable about Bell products and plans. They explain options clearly, answer all questions patiently, and make sure you leave with the best solution rather than just the most expensive one. It’s refreshing to deal with a team that genuinely cares about customer satisfaction. Highly recommended for anyone looking for honest advice and top-tier service.

Frequently Asked Questions About Bell

Where is the Bell store located in North York?

The Bell store is located at 6252 Yonge St, Level 1, inside Centerpoint Mall, North York, ON M2M3X4, Canada.

What are the operating hours of the Bell store at Centerpoint Mall?

The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.