Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.4
158 reviews
5 stars
125
4 stars
12
3 stars
3
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Ford, Keith, and Nikita.
Sales Experience
Customers reported positive experiences during phone upgrades and plan changes, often noting the staff's patience and willingness to explain options clearly.
Problem Resolution
Several reviews mentioned staff effectively resolving technical issues and providing solutions that were not available online.
Mixed Experiences
While many reviews were positive, some customers reported negative interactions, particularly regarding dismissive attitudes from staff and unresolved issues with customer service.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers find suitable plans and devices, which contributed to overall satisfaction.
- ASAsmit SharmaNov 11, 20255.0Raj ,Grege , Ford gave the good service and excellent explanation .. Thank you so much for everything
- MAMarcel AmyotteOct 6, 20255.0I have Bell fibre Internet, Bell fibre Tv, and Bell Mobility They’re all excellent. I’ve never had a problem with Bell. They always solve my problems very fast Keep up the good work, Bell
- JSJulianne S.Sep 21, 20255.0Had a fantastic experience with Ford at the Northgate Bell location. Super pleasant, extremely helpful and overall a great experience!
- MGMaggie GravelleSep 20, 20255.0I went to the Northgate location yesterday to get the new IPhone 17. Prior to arriving, I had called the store to get more information on the new IPhones and contracts. Keith was EXTREMELY kind, professional, and patient. Once I arrived, he was honest about the available phone plans and I did not once feel the dreaded “sales person” fake interaction. He was able to get me the northern phone plan (not an option online) and was very patient with my grandfather and I (we had a million questions). He had such a positive and personable attitude, and I really hope this district knows how much of a jewel Keith is. I’m super happy with my phone and will only be going to Keith for accessories from now on :)
- ECEmily ChappelSep 19, 20255.0This is for Keith & Greg, thank you so much for how kind and helpful you both were. Keith helped me upgrade my phone and Greg helped my fiance upgrade his phone. I cannot express enough how kind they were, and explained everything to us so we understood exactly what we were paying. I highly recommend this location , thank you guys again!
Frequently Asked Questions About Bell
What services does Bell offer at the Northgate Shopping Centre location?
Bell offers services including personal and business communications, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Where is the Bell store located in North Bay?
The Bell store is located at 1500 Fisher St, Level 1, Unit 156, Northgate Shopping Centre, North Bay, ON P1B2H3, Canada.
What are the opening hours of the Bell store at Northgate Shopping Centre?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00. Holiday hours may vary with extended times.
What payment options are accepted at this Bell location?
They accept American Express, Cash, Check, Mastercard, and Visa.
Can I buy the latest smartphones and accessories at this Bell store?
Yes, you can get the latest smartphones, tablets, connected devices, and accessories at Bell's Northgate Shopping Centre store.
What brands are available at the Bell Northgate location?
Brands available include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Does the Bell store offer help with internet and TV services?
Yes, Bell provides Canada’s best Internet technology, TV service including Fibe TV and satellite television, as well as smart home security services.
Are there nearby places to grab a coffee before visiting Bell?
Yes, Tim Hortons is nearby in Northgate Shopping Centre, where you can get coffee before or after your visit to Bell.
Which other telecommunications stores are close to Bell's Northgate Shopping Centre location?
Nearby telecommunications stores include Gab Wireless, Virgin Mobile Canada, and Beyond Wireless, offering additional options for mobile and TV services.
What shopping options are available near the Bell store for customers?
Customers can explore nearby shops like Garage, Northern Reflections, SEPHORA, Suzy Shier, Chatters salon, Ardene, SoftMoc, Reitmans, Dollarama, and more within Northgate Shopping Centre.