Bell

4.6
517 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
7885 McLeod Rd, Niagara Falls, ON
L2H0G5, Canada

Hours

Reviews

4.6
517 reviews
5 stars
442
4 stars
15
3 stars
10
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Charlotte and Andrew for their patience, knowledge, and ability to multitask effectively.

Staff Knowledge

Reviewers noted the staff's extensive knowledge and professionalism, with many expressing appreciation for their ability to explain options and resolve issues.

Positive Atmosphere

The store was described as having a friendly and welcoming atmosphere, with many customers expressing their satisfaction and happiness with their experiences.

Mixed Experiences

While most feedback was overwhelmingly positive, there was a mention of dissatisfaction regarding a credit inquiry issue, indicating that not all experiences were flawless.
  • RB
    Robert Bernardi
    2 days ago
    5.0
    Charlotte was most helpful and friendly and the best at multitasking! Answering and making calls while dealing with me and another customer without skipping a beat! She knows her job and products inside and out.
  • DL
    Donna Lavallee
    4 days ago
    5.0
    Charlotte is wonderful. So quick and yet explained everything.
  • RC
    Roy Collins
    Jan 3, 2026
    5.0
    Charlorte.is amazing 👏
  • RK
    Ronnie-Kay Kivisto
    Dec 23, 2025
    5.0
    After getting the runaround from a different provider, I ended up at this Bell store—and I’m so glad I did. Charlotte was incredible to work with! Watching her seamlessly multitask while assisting three customers at the same time was truly impressive, and her positive attitude made the experience even better. Customer service like this is hard to come by these days.
  • KL
    Kathy Lyver
    Dec 11, 2025
    5.0
    They didn't invent the word yet as to how helpful Andrew and Charlotte are. Simply amazing! Thanks from the bottom of my heart

Frequently Asked Questions About Bell

What products and services does the Bell store at 7885 McLeod Rd offer?

The Bell store offers smartphones, tablets, connected devices, and accessories along with Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services.

What are the Bell store's opening hours?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 5:00 PM.