Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.2
150 reviews
5 stars
110
4 stars
9
3 stars
3
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Rotimi, Aric, and Zak.
Product Knowledge
Several reviews noted the staff's extensive knowledge about products and plans, which contributed to a positive customer experience.
Long Wait Times
Some customers expressed frustration with long wait times at the kiosk, indicating a need for more staff during busy periods.
Mixed Experiences
While many reviews were positive, there were also complaints about issues with billing, service quality, and customer support, suggesting inconsistency in service.
- DEDonna EvansDec 31, 20255.0Rotimi at the Newmarket Mall assisted me with setting up a new service plan on my phone. I'm not very techy and he made it easy for me. Very professional and friendly service. I'm very happy with my new plan.
- SCSuzanne CullenDec 20, 20255.0Rotimi @Virgin Plus Uppercanada was amazing. Helped us with switching to Bell, new phone, new wifi. So helpful, courteous and patient. 10 stars!!!!
- ASAmir.h ShetabNov 22, 20255.0Manminder.. This guy is perfect for customer service and care about the customers i had a perfect experience with him
- BABabatunde AdenaikeNov 21, 20255.0Manminder was super awesome and patient. He help with the best plan and phone for me and my family!!!! Really great guy!
- SASara AhmadiNov 12, 20255.0I would like to appreciate Mr Rotimi for his kindness, professionalism, great attitude towards his costumers. I am new in Canada after long years. Today Mr Rotimi spent many hours to help me out getting a greqt plan which is perfect for me. His communication skills are amazing. He knows how to treat people and bring smile in their faces. He is so patient, respectful, and amazing human being. I wish everyone is like him. Sara
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Upper Canada Mall?
Virgin Plus at Upper Canada Mall is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Virgin Plus located within the Upper Canada Mall?
Virgin Plus is located at 17600 Yonge St, Level 1, Upper Canada Mall, Newmarket, ON L3Y4Z1, Canada.
What categories of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and a cell phone store.
Is Virgin Plus at Upper Canada Mall currently open or closed?
Virgin Plus is currently open and operating at Upper Canada Mall.
How can I contact Virgin Plus at Upper Canada Mall?
You can contact Virgin Plus by calling +1 905-952-0021.
Does Virgin Plus have an official website for more information or services?
Yes, Virgin Plus's official website is https://www.virginplus.ca.
What nearby places can I visit around Virgin Plus at Upper Canada Mall?
Nearby places include Hallmark for gifts and cards, LensCrafters for eyewear, and Nutrition House for health foods.
Are there other telecommunications stores near Virgin Plus at Upper Canada Mall?
Yes, Rogers and Telus stores, which also offer telecommunications and mobile phone services, are located nearby.
Can I find food and coffee shops near Virgin Plus at Upper Canada Mall?
Yes, you can visit Tim Hortons and Timothy's World Coffee nearby for coffee and fast food options.
Is there shopping for womens' clothing close to Virgin Plus at Upper Canada Mall?
Yes, several womens' clothing stores such as Windsor, Bcbgmaxazria, Aritzia, and Ardene are nearby the Virgin Plus location.