Virgin Plus

Reviews

• RC

  rainbow crash

  Apr 4, 2026
  5.0
  Anas was extremely helpful! He wrote down notes to help me understand, made calls, and took extensive time with me to assure I had an amazing experience. He even helped me make my plan more affordable and helped me get the iPad of my dreams. He was very kind and personable! Thank you Anas!!
• HM

  Honey Martinez

  Apr 2, 2026
  5.0
  I had a great experience with Virgin Plus customer service(siham).Siham was very polite, patient, and helpful.. Thank you for the excellent service!
• PB

  Peter Burgstaller

  Mar 30, 2026
  5.0
  I’m a retired sales manager of 35yrs and I’m telling virgin/bell what a rare gem you have in Komal, your store manager in Bayshore. I’m extremely disappointed in Bell, in fact closed my account 3 1/2 yrs ago and swore never again!u n l Your customer service is some of the worst I’ve ever encountered truly!! Having said that, Komal was able to sign me up again! She is a fantastic salesperson! Your business (Bell) would benefit greatly to have every salesperson and manager spend a day with Komal … she knows the art of relationship selling!!
• MT

  Mehmet Tuncer

  Mar 24, 2026
  5.0
  had a great experience at the Virgin Plus Bayshore location thanks to Megan. She was extremely friendly, patient, and knowledgeable. She took the time to clearly explain everything and made sure I understood all my options. Her professionalism and positive attitude made the whole process smooth and stress-free. Thank you, Megan, for your excellent customer servic
• AH

  Alexah B. Haissais

  Mar 15, 2026
  1.0
  Today had such a bad experience at Virgin mobile kioske after going back and forth from bell waiting in line for at least 2 hours. Both agent were busy waited and this couple came and they decided to go ahead with them and have me waiting. When I told the agent that I should have been before them she replied and argued with me and said they were there before me when no one else argued. Everyone knew I was there before them. Not sure if because of my skin color but didnt appreciated at all after I spend at least 30 min in line. Or perhaps she seemed to be more excited to get the sales as the other cx's was looking to buy new phones instead of me trying to exchange my defective modem.