Virgin Plus

4.7
375 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
100 Bayshore Dr, Nepean, ON
K2B8C1, Canada

Hours

Reviews

4.7
375 reviews
5 stars
339
4 stars
8
3 stars
7
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members like Sat, Guido, and Megan received high praise for their friendly, helpful, and knowledgeable service.

Professionalism

Employees demonstrated professionalism and patience, particularly in assisting customers with complex issues and providing detailed explanations.

Product Knowledge

Many reviews highlighted the staff's expertise in explaining products and services, helping customers find the best deals.

Positive Experiences

Numerous customers reported enjoyable experiences, often mentioning specific staff members who went above and beyond.

Recommendations

A significant number of customers highly recommended the store and its staff for their exceptional service.
  • RB
    Robert Booren
    1 day ago
    5.0
    Megan Chisolm was extremely helpful, efficient, very friendly and went overboard to help me in my wheelchair. She solved the problem......one very grateful customer.
  • MH
    Michael Holmes
    4 days ago
    5.0
    We had the pleasure of working with Satyan, and he was fantastic to deal with. Satyan was very professional and informative, and helped us choose our plans and saved us money. I would highly recommend Satyan to anyone needing help with their cell phone, internet, or tv plans.
  • AF
    Arthur Farrell
    Nov 14, 2025
    5.0
    Great service after working an extra long shift they were speedy and got me what i needed will definitely be back
  • EW
    Evelyn West
    Nov 12, 2025
    5.0
    Amazing service from Sat at the Bayshore Mall location. Explained everything well and made sure I was offered everything available for getting my new phone. Very highly recommend his service.
  • DR
    DLalonde RJennings
    Oct 28, 2025
    5.0
    The staff at the Virgin/Bell kiosk at Bayshore Mall were excellent. Justin and Megan were professional, friendly and helpful. Megan walked us through the different phone options, pricing plans, etc and then seamlessly transferred all my data, set up the account, and very patiently answered all my questions (with a smile I might add). I would not hesitate to recommend any of the staff at this kiosk if you are looking to buy new or upgrade your phone. Thanks Megan. I love my new phone.

Frequently Asked Questions About Virgin Plus

Where is Virgin Plus located?

Virgin Plus is located at 100 Bayshore Dr, Level 2, Nepean, ON, K2B8C1, inside the Bayshore Shopping Centre.

What are the operating hours of Virgin Plus at Bayshore Shopping Centre?

Virgin Plus is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.