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Virgin Plus

4.8
(406 reviews)

Business Details

100 Bayshore Dr, Nepean, ON
K2B8C1, Canada
(613) 820-7684
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
100 Bayshore Dr, Nepean, ON
K2B8C1, Canada

Hours

Reviews

4.8
406 reviews
5 stars
370
4 stars
8
3 stars
7
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to go above and beyond.

Knowledgeable Staff

Many reviews noted the staff's expertise and ability to explain options clearly, helping customers make informed decisions about their plans and devices.

Efficiency

Customers frequently mentioned the quick and efficient service they received, with many transactions completed smoothly and in a timely manner.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences, often recommending specific staff members for their outstanding service.
  • LS
    Lydia Sukane
    1 day ago
    5.0
    Je suis vraiment contente d’avoir été accueilli par Sat qui est très gentil Il a pris le temps de m’écouter et de résoudre le problème Très satisfait du service offert par lui
  • MP
    Margaret Pickles
    Feb 15, 2026
    5.0
    Got great service today from sham and Yasar. Got an Apple Watch from my friend and they helped me sync it to my phone and replace my screen protector
  • MV
    Mark Verrilli
    Feb 15, 2026
    5.0
    I had a great experience with Virgin at Bayshore Mall. I was originally planning on renewing my service with Telus but I stopped quickly to talk to Virgin and found out that I could save over $50 per month and get a better plan. Yasar helped me out. He was knowledgeable and efficient and overall just a really nice guy. I would highly recommend that you take the time to stop and talk to them if you are looking for a new phone or a new plan.
  • GH
    Ghh Hjh
    Feb 12, 2026
    5.0
    I recently purchased an iPhone at Bayshore Shopping Centre, and I had the absolute pleasure of being assisted by Siham. She went above and beyond to help me with everything from choosing the right phone to selecting the best plan for my needs. She took the time to explain all the options clearly and made sure I felt confident in my decision. Siham was incredibly kind, welcoming, friendly, and professional throughout the entire process. Her positive attitude and genuine care truly made the experience smooth and enjoyable. I highly recommend her ! If you’re visiting Bayshore and need assistance, ask for Siham & you won’t be disappointed.
  • SB
    Sarah Boyer
    Feb 3, 2026
    5.0
    I’ve been to the Bayshore Virgin to change my plan and Tina was able to help me very fast and efficiently. Her customer service and skills were amazing! One of the best Virgin people I have ever worked with.

Brand Certified Facts from Virgin Plus

Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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