Bell

4.6
343 reviews
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Business Details

1541 Merivale Rd, Nepean, ON
K2G5W1, Canada
(613) 723-4400
http://storelocator.bell.ca/bellca/en/ON/Nepean/Bell-Merivale/35B43
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About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1541 Merivale Rd, Nepean, ON
K2G5W1, Canada

Hours

Reviews

4.6
343 reviews
5 stars
292
4 stars
15
3 stars
5
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Hamza, Jamison, and Sultan.

Professionalism

Reviews highlighted the professionalism of the staff, noting their patience and ability to explain options clearly.

Efficiency

Many customers appreciated the quick service and minimal wait times, with several mentions of being in and out of the store in a timely manner.

Problem Solving

Staff were commended for their ability to resolve issues effectively, with specific examples of employees going above and beyond to assist customers.

Product Knowledge

Employees demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.
  • RB
    Rita Boxill
    1 day ago
    5.0
    When I walked into the store, I have been very impressed by the quality and ease of service I have, warm welcoming, lots of info to clear my vision about all the plans they offer , I was given a very good discount on all my bell services , Sultan is my hero for this matter.
  • RS
    Roxana Saremi
    Nov 8, 2025
    5.0
    1595 Merivale location in Ottawa is awesome. Jameson is such a helpful and friendly person. So informative and actually help us save money.
  • SR
    simon regimbald
    Nov 7, 2025
    5.0
    As a small business owner who depends on virtual services, being able to have a trustworthy and honest salesperson is a must. Jamison was exactly that. Upfront with costs, honest and extremely helpful to help me find the best deal for my business. Despite some speed bumps on the activation side of things, which is more of a complaint to bell's call center, the experience was fantastic!
  • SB
    Sim Barrett
    Nov 1, 2025
    5.0
    Tq Shirin for the excellent, helpful and professional services. Much appreciated.
  • DS
    Dharma Silver-Giroux
    Oct 17, 2025
    5.0
    Shirin was such a sweetheart in helping me figure out what tablet I should get. I ended up getting an IPad instead of a Samsung tablet and she made it so easy I was in and out in 10 mins! She also explained everything very well. 10/10 service. Been a Bell customer for over a year and loving it. I feel like im being treated like a person compared to when I was with Roger's for 20 years.
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Frequently Asked Questions About Bell

What are the operating hours for Bell at 1541 Merivale Rd, Nepean?

Bell at 1541 Merivale Rd, Nepean is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.

What products and services does Bell offer at this location?

This Bell location offers phones, tablets, mobile internet, mobile TV, rate plans, and sim cards for Lucky Mobile and Virgin Plus. Services include TV programming, internet services, phone lines, calling cards, and wireless services.