Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.3
274 reviews
5 stars
216
4 stars
9
3 stars
5
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, patience, and professionalism of staff members like Siham, Ammar, and Sami, highlighting their ability to resolve issues and provide excellent service.
Product Knowledge
Several reviews noted the staff's strong knowledge of products and services, which helped customers make informed decisions.
Positive Experiences
Numerous customers reported positive experiences, often mentioning specific employees who went above and beyond to assist them.
Negative Experiences
Some customers expressed dissatisfaction with certain staff members who were perceived as rude or unhelpful, leading to a poor overall experience.
Store Environment
A few reviews mentioned long wait times and lack of attention from staff when customers entered the store, indicating a need for improved customer engagement.
- MFMel Fulop1 day ago5.0Excellent service. Mahmoud was friendly, helpful and honest as my husband and I purchased new phones. He also helped us with some issues with our MyBill. Highly recommend this store to anyone looking for help with their Bell services.
- MMM MartinNov 14, 20251.0Bell store at Bayshore. Brought my Mom in here after she bought a new phone down the hall at Apple Store where we were told there was a better plan available than she currently had through Bell. The man helping was rude and dismissive the entire way through our encounter. He treated my mom abruptly and without any respect. She left feeling shaken and confused. Completely despicable behaviour. Shame on you Bell for having such disgusting representatives.
- CCCelina Cada-MatasawagonNov 7, 20251.0I never been treated with the most disrespect and will never go back to that bell store. They worker was very rude and did have any clue what she was doing. Anywys you will never see me at that store again and maybe do some training on how to treat customers....Worst experience in my life...
- ERErica RodriguesOct 27, 20255.0Huge shoutout to Mahmoud for all your help on Thursday last week with trying to transfer my number to a different phone. Outstanding customer service. Thank you for going above and beyond to fix the issue even though the Bell call center couldnt help me. Even though the Bell email system was down you improvised and found a way to reach a solution after 1 hour of troubleshooting. Mahmoud deserves a raise and promotion for all his hardwork with customers and excellent service. Your help and patience is much appreciated - Erica
- SSSukh SandhuOct 26, 20251.0Not a such great experience here. First of all one guy here is rude we went there to check plans. Instead of checking on his system he asked me where did you check the plan i wasn't sure if its 45$ or 55$. i stood there checking on that plan for about 10-15 minutes instead of double checking or showing it to us on his system he stood there and watching us to show which i completely understand but if customer is not sure you can show them on your system as other providers do. Secondly, I showed him a plan online which i want to take, i asked many times about the price and totally monthly payments he was keep saying yes its the price and when its time to checkout he said price just changed it wasn't same. How? i cant believe price or plan changes in a minute? can someone explain. We were ready to pick our phone from other location but thanks to this guy who wasted our 30-40 minutes because of that we can't go to other providers and end up going home. Not professional, i think bell your team should the plans, phones and their prices how it works not customer has to show it to them. Moreover, asking a customer do you want the phone multiple times make customers feel embarrassed, pressurized and forced to take.
Frequently Asked Questions About Bell
Where is the Bell store located in Nepean?
The Bell store is located at 100 Bayshore Dr, Level 3 Unit t-57, Bayshore Shopping Centre, Nepean, ON K2B8C1, Canada.
What are the Bell store's hours of operation?
The Bell store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM. Special holiday hours vary.
What payment options does the Bell store accept?
The Bell store accepts American Express, Cash, Check, MasterCard, and Visa.
What products does the Bell store offer?
The store offers phones, tablets, mobile internet devices, mobile TV, rate plans, and SIM cards for Lucky Mobile and Virgin Plus.
What services can I get at the Bell store?
Services include television service, pay per view, on demand, internet service, internet security, phone lines, long distance, and wireless services.
Which brands are available at the Bell store in Bayshore Shopping Centre?
The Bell store offers Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
How can nearby stores enhance my visit to the Bell store at Bayshore Shopping Centre?
You can visit nearby mobile phone stores like Mobile Care Bayshore Mall or Tbooth Wireless for additional device options, or shop for apparel at stores like Melanie Lyne and Jack & Jones before or after visiting Bell.
Are there dining options near the Bell store at Bayshore Shopping Centre?
Yes, nearby dining options include SUKOSHI MART, Teriyaki Experience, Nespresso Boutique, and the Bayshore Food Court, perfect for meals or coffee during your visit.
What nearby fashion and accessory stores can I visit with my trip to the Bell store?
You can explore stores like Torrid, Club Monaco, Sunglass Hut, and Dynamite for clothing, fashion accessories, and eyewear alongside your Bell store visit.
How can I contact the Bell store at Bayshore Shopping Centre?
You can reach the Bell store by phone at +1 613-820-4077 for inquiries or assistance.