Customers consistently praised the staff for their helpfulness, professionalism, and patience, with specific mentions of employees like Wahid, Ibrahim, and Mukesh.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Positive Experiences
Overall, customers reported positive experiences at the store, often mentioning the welcoming atmosphere and efficient service.
Mixed Feedback
While most reviews were positive, there were a few negative comments regarding customer service issues and billing problems.
BW
Big League Sports World
Dec 19, 2025
5.0
Had to port my number after a stressful time. Afti made the process so seamless and easy!! I highly recommend Virgin Plus, especially this location on the lower level in Square One! Service was hospitable and very professional. Thank you Afti and Virgin Plus!
SM
Sandhi Mukherjee
Dec 14, 2025
5.0
I recently visited the mobile store and was fortunate enough to be helped by Anjali.
I cannot recommend her enough!
Choosing the perfect mobile plan can often feel confusing, but Anjali was incredibly nice, patient, and knowledgeable. She took the time to understand my needs and clearly explained all my options, ensuring I walked away with a plan that was absolutely perfect for me.
LC
Lisa C
Nov 21, 2025
5.0
Ibrahim at the Square One branch was awesome. His technical knowledge and personal advice was so appreciated and helped me to decide on getting a new cell phone plan to suit my needs and I am very happy with the plan I got thanks to him. I am extremely happy with the service I got form other staff in the store and I highly recommend this store.
JJ
Judy
Nov 16, 2025
5.0
Excellent service whenever I'm coming to the store. Excellent pricing and friendly helpful service with very knowledgeable people. Ibrahim helped me, Very patient, and helped to find an excellent deal. He gave me very good information and invited me to return if I have any future concerns.
UM
Usman Mahsud
Nov 6, 2025
5.0
I would like to give a big thank you to Wahid, at Virgin Plus Mobile at Square One Mall, Mississauga. He’s a talented guy and assisted me throughout the process of getting my new mobile SIM Card. I was very much satisfied with the customer service and he thoroughly answered all of my queries.
What are the operating hours of Virgin Plus at Square One Shopping Centre?
Virgin Plus is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Virgin Plus located within Square One Shopping Centre?
Virgin Plus is located at 100 City Centre Dr, Lower Level, Level 1, in Square One Shopping Centre, Mississauga, ON, L5B2C9, Canada.
What types of services does Virgin Plus offer?
Virgin Plus provides telecommunications services including cell phone sales and cell phone repairs.
How can I contact Virgin Plus at Square One Shopping Centre?
You can contact Virgin Plus by calling +1 905-896-3017.
Does Virgin Plus have an online presence?
Yes, Virgin Plus maintains a website at https://www.virginplus.ca where you can find more information.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and not closed.
What is the timezone of Virgin Plus at Square One Shopping Centre?
Virgin Plus operates in the America/Toronto timezone.
Are there any telecommunications stores near Virgin Plus at Square One Shopping Centre?
Yes, nearby telecommunications stores include Virgin Mobile Canada and TELUS, which can be good options for comparing mobile services.
What dining options are available near Virgin Plus at Square One Shopping Centre?
Nearby dining options include Moxies Square One Restaurant, known for Canadian cuisine and barbecue, and Square One Deck Builder for casual meals.
Which popular clothing stores can I visit near Virgin Plus at Square One Shopping Centre?
Nearby clothing stores include Armani Exchange, Alo, Abercrombie & Fitch, October's Very Own, lululemon Mississauga, Marc Jacobs, and Roots, offering a variety of fashion options.