FedEx Ship Centre

3.5
929 reviews
FedEx airplanes

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx

Location

FedEx Ship Centre
6895 Bramalea Rd, Mississauga, ON
L5S1E2, Canada

Hours

Reviews

3.5
929 reviews
5 stars
460
4 stars
115
3 stars
54
2 stars
33
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with reports of rude staff and unhelpful responses.

Delivery Issues

Many customers expressed frustration over delayed or failed deliveries, with packages often marked as 'out for delivery' but not arriving.

Helpful Staff

Some reviews praised individual staff members for their helpfulness and professionalism, contrasting with the overall negative sentiment.

Communication Problems

Customers reported a lack of communication regarding package status and delivery attempts, leading to confusion and dissatisfaction.
  • CT
    Crimson Tailsgaming
    3 days ago
    2.0
    I'm waiting for a package to arrive at my house then they take a photo of your house and say attempted delivery I have no left note or anyway to know where this package is for me to pick up avoid this headache and just grab your items yourself
  • GK
    Gurwinder Kaur
    4 days ago
    5.0
    ⭐⭐⭐⭐⭐ I had a great experience with FedEx delivery driver Tex Roy. He was professional, courteous, and very reliable. The package was delivered on time and handled with care. It’s always refreshing to see someone who takes pride in their work and provides excellent customer service. Thank you for making the delivery process smooth and stress-free!
  • RS
    Raj Sinha
    6 days ago
    5.0
    This FedEx Ship Centre provides end-to-end professional support, and my experience here was outstanding. I had already printed my shipping label, and the staff helped ensure it was properly placed on an A4 sheet, neatly affixed, and accepted with full acknowledgment/receipt, which is very reassuring—especially when shipping valuable items. Unlike small drop-off points, this location operates as a full-service FedEx centre, and it clearly shows. Despite being quite busy, the customer handling was extremely efficient. The staff were warm, welcoming, polite, and highly professional, managing queues smoothly without making customers feel rushed. Their cooperative attitude really stood out. The centre was nicely decorated for Christmas, creating a pleasant and positive atmosphere. There is a comfortable seating area, which is very helpful while waiting. Parking is ample and not an issue, which makes visiting stress-free. Another big advantage is that consignment dispatch is faster here compared to third-party drop locations. You also get proper confirmation that your shipment has been received into the FedEx system. A unique bonus—if you enjoy aviation—you can actually watch aircraft take-offs and landings from the parking area, which offers a surprisingly nice view. Overall, this is a reliable, professional, and well-managed FedEx location. If you want peace of mind, proper documentation, and real customer support, this Ship Centre is absolutely worth visiting. Highly recommended.
  • JR
    Jray Rose
    Dec 24, 2025
    1.0
    Can someone from corporate please reach out to me. I have a complaint against a driver. I have the dashcam footage and license plate of the truck. Also the street name and time and date. Reach back immediately. Been trying to get a hold if corporate for 2 weeks now. Maybe writing this review will trigger a response.
  • RM
    Rishabh Marwaha
    Dec 4, 2025
    1.0
    Please avoid this shipping center at all cost! I can’t speak for other people’s experiences but here’s mine: I got a replacement device from Apple and I had to ship my current device back. The box had a return label on it but it was hidden underneath the original shipping label they used to send the package to me. I’ve never had to do a “return” before so I didn’t know where the return label was. Apple rep told me he doesn’t know either but FedEx reps should be able to find it. When I got to this shipment center, the customer rep was extremely obnoxious and just downright rude. His exact words were “this is your package, you need to tell me where the shipping label is. It’s not my problem”. The condescending tone he used cannot possibly be overstated via a simple review. Another FedEx rep walked in and was very sweet and kind! She simply tore the label off and told us that’s where the return label was. Took her 3 seconds! Then he continued on to say “we do this 20 times a day and it’s the customer’s job to know where the label is, not ours” and started asking me unrelated questions with the intent of making himself look good and justify the way he spoke to us. While what he was saying may have been true, but the way he treated us was unacceptable. I rarely waste my time writing a review because it’s unlikely anyone will read this, let alone FedEx. Far lower chance they’ll do anything about it. But if you’re lucky enough to read this, I recommend avoiding FedEx all together if you can. Or at the very least, drop your package off at a FedEx authorized store. This gentleman is absolutely horrid and I hope he gets the help he needs because if he’s treating random, reasonable customers this way and getting offended for no apparent reason at all, I think he needs to be investigated and possibly trained on how to behave in a civilized society. My dog can’t talk but if he could, I’m certain he’d have better manners than this guy. Pathetic.

Frequently Asked Questions About FedEx Ship Centre

What are the operating hours of FedEx Ship Centre in Mississauga?

The FedEx Ship Centre is open Monday to Friday from 8:00 AM to 9:30 PM, Saturday from 10:00 AM to 5:30 PM, and closed on Sundays.

Where is FedEx Ship Centre located in Mississauga?

FedEx Ship Centre is located at 6895 Bramalea Rd, Mississauga, ON, postal code L5S1E2, Canada.