Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Mississauga in Mississauga offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Mississauga
100 City Centre Dr, Mississauga, ON
L5B 2C9, Canada
Hours
Reviews
3.1
174 reviews
5 stars
75
4 stars
14
3 stars
5
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays, missed deliveries, and inaccurate delivery attempts, leading to frustration and dissatisfaction.
Customer Service
Feedback on customer service was mixed; while some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and unhelpfulness.
Staff Performance
Certain employees, particularly Anjee and Ash, were frequently highlighted for their excellent service, while others were noted for poor attitudes and lack of assistance.
Communication Problems
Customers expressed frustration over the lack of effective communication regarding delivery status and difficulty in reaching customer service representatives.
- MMMuna6 days ago5.0Yesterday morning I was sending a package through them. I trust their service, especially this branch in Square One Mall. A lady there helped me very respectfully. Thank you, dear, you are wonderful at customer service.
- JRJoe RaposoJan 2, 20261.0I'm never using this shipping company again I am warning where I receive my items not to use DHL they are the worst service I ever had
- BCBhoomika ChauhanDec 18, 20251.0Really disappointed for the first time because I asked them to deliver my parcel to my home and they are just asking me to pick it from the office and it's to much heavy.
- RERichard ElridgeDec 16, 20251.0I am one who doesn't leave reviews whether good nor bad however with this type of service received from DHL i have to make an exception. I have shipped with a few couriers before and this one gives me the worst service ever. I paid for 2 days delivery and it turns out to be 10 days and on top of that I have to drive to pick it up else it would be longer. I have to change all my plans plus pay for the time that this shipment were scheduled to arrived. I HONESTLY DO NOT RECOMMEND USING DHL.
- SRSakthivel RaviNov 28, 20251.0I usually dont give reviews. I sent a package with ipad and phone from Mississauga to Ottawa. It was supposed to receive within a day. But its been 7 days and still not delivered. I was about to send that package to a friend who is traveling abroad. They really screwed it up. NEVER GO TO DHL, UPS is way better. Useless Ash. That guy screwed lied to me and screwed up my package.
Frequently Asked Questions About DHL Express Service Point Mississauga
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the shipping cost factors at DHL Express Service Point Mississauga?
Shipping costs depend on the weight, size of the shipment, and destination country. The Express Easy product offers preset pricing based on box size.
How long does it take for shipments to arrive?
Transit times vary depending on the destination country and Customs requirements.
Can the shipper pay duties and taxes for international shipments?
Some shipments may require duties and taxes to be paid by the receiver as per local regulations, not by the shipper.
Is it possible to ship to a P.O. Box through DHL Express Mississauga?
No, DHL does not ship to P.O. Boxes.
Can I ship medication at this DHL location?
Certain medications can be shipped to specific countries. Agents at the service point can assist based on your destination country.
Does DHL Express Mississauga offer domestic shipping services?
Yes, starting May 2025, DHL Express Canada provides nationwide domestic shipping within Canada.
What are the size and weight restrictions for shipments at this location?
Shipments should not exceed 30 lbs, specifically for pop-up locations.
What pickup and delivery services does DHL Express Mississauga offer?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there convenient nearby places where customers can grab food or drinks before or after visiting DHL Express Mississauga?
Yes, nearby options include Booster Juice for smoothies, Chatime Bubble Tea for refreshing tea, Tim Hortons for coffee and breakfast, and Jollibee for casual dining.
What shopping options are available near DHL Express Mississauga that customers might visit?
Customers can shop at nearby stores such as ALDO for fashion accessories, Simons for clothing, and Old Navy Square One for casual wear, as well as visit Square One Shopping Centre for a variety of retail options.
Are there any health or wellness services near the DHL Express Service Point in Mississauga?
Yes, customers can access dental care at Toothworks at Square One or Studio Dental @ Square One, or wellness products at Saje Wellness nearby.