Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Mississauga in Mississauga offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Mississauga
100 City Centre Dr, Mississauga, ON
L5B 2C9, Canada
Hours
Reviews
3.1
166 reviews
5 stars
73
4 stars
13
3 stars
5
2 stars
7
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Anjee and Ash received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about missed deliveries, delays, and inaccurate tracking information were reported, indicating significant operational problems.
Efficiency
Some customers experienced quick and efficient service, while others faced long wait times and poor handling of packages.
Communication Problems
Many customers expressed frustration over the lack of communication and difficulty in reaching customer service for assistance.
Overall Satisfaction
Overall satisfaction is low, with many customers vowing to avoid using DHL in the future due to repeated negative experiences.
- BNBrian NgoNov 15, 20255.0I appreciate the service from Omeshia. She was fantastic and was able to assist me on all the information and documentation for my shipment. Thank you again Omeshia! I recommend this location to ship you packages.
- PPPeiyuOct 30, 20255.0Ash did amazing job helped me picked up my shipment. Very friendly and welcoming and detailed packaged other customers item. Awesome!
- AUAHSAN UllahOct 29, 20255.0Excellent service.
- VVvicky villanuevaOct 28, 20255.0Ash is very efficient . He helped me with my shipment to Japan. DHL is very reliable and on time with shipping.
- KDKanti DindaOct 24, 20251.0Probably the worst delivery company in Canada. They handed my package to a 3rd party who claimed my parcel was "undeliverable" to a business address during the day and sent it back to the US. Customer service said "there was absolutely nothing they could do". No notice, no reason and no way to get it back. . Unbelievable. Avoid using this company!
Frequently Asked Questions About DHL Express Service Point Mississauga
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the shipping cost factors at DHL Express Service Point Mississauga?
Shipping costs depend on the weight, size of the shipment, and destination country. The Express Easy product offers preset pricing based on box size.
How long does it take for shipments to arrive?
Transit times vary depending on the destination country and Customs requirements.
Can the shipper pay duties and taxes for international shipments?
Some shipments may require duties and taxes to be paid by the receiver as per local regulations, not by the shipper.
Is it possible to ship to a P.O. Box through DHL Express Mississauga?
No, DHL does not ship to P.O. Boxes.
Can I ship medication at this DHL location?
Certain medications can be shipped to specific countries. Agents at the service point can assist based on your destination country.
Does DHL Express Mississauga offer domestic shipping services?
Yes, starting May 2025, DHL Express Canada provides nationwide domestic shipping within Canada.
What are the size and weight restrictions for shipments at this location?
Shipments should not exceed 30 lbs, specifically for pop-up locations.
What pickup and delivery services does DHL Express Mississauga offer?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there convenient nearby places where customers can grab food or drinks before or after visiting DHL Express Mississauga?
Yes, nearby options include Booster Juice for smoothies, Chatime Bubble Tea for refreshing tea, Tim Hortons for coffee and breakfast, and Jollibee for casual dining.
What shopping options are available near DHL Express Mississauga that customers might visit?
Customers can shop at nearby stores such as ALDO for fashion accessories, Simons for clothing, and Old Navy Square One for casual wear, as well as visit Square One Shopping Centre for a variety of retail options.
Are there any health or wellness services near the DHL Express Service Point in Mississauga?
Yes, customers can access dental care at Toothworks at Square One or Studio Dental @ Square One, or wellness products at Saje Wellness nearby.