Bell

4.5
306 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
5100 Erin Mills Pky, Mississauga, ON
L5M4Z5, Canada

Hours

Reviews

4.5
306 reviews
5 stars
252
4 stars
17
3 stars
7
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional service, highlighting individuals like Atif, Amar, and Ryan for their helpfulness and professionalism.

Efficiency

Many reviews noted the quick and efficient service provided by staff, with several customers mentioning that their issues were resolved in a timely manner.

Knowledgeability

Customers frequently commented on the staff's knowledge and ability to explain options clearly, helping them make informed decisions about their purchases.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and issues with pricing or agreements not being honored.

Product Satisfaction

Customers expressed satisfaction with their new phones and plans, often mentioning that they received better deals compared to previous providers.
  • PT
    Phil T
    1 day ago
    5.0
    Ryan is the best. Talked to bell customer service for 6 hours and no results. Ryan fixed my phone cellular connection in 20 min.
  • NG
    Navraj Ghumman
    6 days ago
    5.0
    Had a great experience there today. They helped me transfer 3 cell phone lines, and managed to save me almost half. Top notch service, very helpful and paid great attention to detail
  • SI
    Sogna Ieraci
    Nov 17, 2025
    5.0
    Amar was exceptional! She followed up with my inquiry and we were able to proceed to upgrade one of our family cell phones. Next time I need help I will be coming back to see Amar, great service, thank you!!!
  • ME
    Moniica Elle
    Nov 9, 2025
    4.0
    Had a great experience getting a new phone. Atif was amazing and super helpful with everything I needed. Made the experience of switching cell phone carriers much easier.
  • DS
    Dean Smith
    Oct 27, 2025
    1.0
    Few years ago, to help Bell business growth we had agreed with bell to build their network line in our front property grass, and bell promised to rebuild our front grass with bell's partner Ledcor company. However, the Ledcor did very poor work by digging a very large hall and re-filled with too much stones/sands and very thin soils, so grasses can never survive well. when contacted bell thousands of times and created more than 15 tickets for the issue, each time we had to spent too much times to explain and pointed out the issue, but those "customer specialist/business service" people never has been sericeous and always tried to close tickets but do nothing. Finally, we have to spend our money and did a lot of labor work to remove a lot of sands out, re-filled with good soils and re-plant grasses. As an experience learned, do never trust bell on their services and neither what you were told by them. they have not treated their words very seriously! They just want to earn big and quick money, and do nothing or lie as much as possible.

Frequently Asked Questions About Bell

What types of products and services does the Bell store at Erin Mills Town Centre offer?

The Bell store offers personal and business communications services including smartphones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, Virgin Plus plans, and Lucky Mobile services.

What are the opening hours of the Bell store at Erin Mills Town Centre?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.