AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
This is the greatest shipping team I have ever worked with. Aimy and Richard are amazing. Valerian and Vivek and awesome. Joel is by far the best guy in Pharma. David is the best customer service. Just the best group of people AIT YYZ
BB
Bob Bruce
Sep 10, 2021
1.0
This company disrespect all drivers. They don't help drivers those stuck out side on the road. I would request to all my fellow drive veer. Avoid this company. Don't waste your time for compnay, Waste time for them those respect you and your time.
KN
Kyle Nguyen
Jul 20, 2021
5.0
These guys are great to deal with. Dealt with them for 9 years now.
AR
arijit roy
Apr 30, 2021
1.0
These guys should quite the logistics business, no active tracking, if you call them they will tell how much they are overwhelmed with, well then you are NOT qualified to do this business .
Expecting a package since 2 days and in-spite of numerous calls there is little to no attention.
CN
Chris Niver
Dec 26, 2019
1.0
Had a package(s) delivered by AIT logistics for crate and barrel. One piece of the product was severely damage. I refused delivery of that unit. My wife called crate and barrel to determine what piece we should keep and return, the delivery person became anxious and unwilling to listen to my concerns and questions about the situation. He wanted to leave because he had other deliveries and didn’t have time for us to figure out what should be done.
My goal was to gain information from the crate and barrel and compare it to what his supervisor told him to do. In short to eliminate extra delivery/return of any unneeded packages.
I found this particular delivery person rushed, unwilling to answer questions. He filled out my acceptance paperwork hurriedly and told me to sign, as if he didn’t want me to review it. I felt as if he wanted to drop off packets and leave.
Additionally, we were given a delivery window of 11-3 with a 30 min call ahead time. The delivery Person called at 10:15ish to say he was on his way and immediately pulled up in front of my house.
In short poor delivery experience at the customer level. Unprofessional, rushed and rude. I strongly recommend that crate and barrel find another delivery company for my region, this was a bad look for their company.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Does AIT Worldwide Logistics have other locations in North America?
Yes. AIT has dozens of locations across North America, as well as in Asia and Europe.
Does AIT offer international shipping services?
Yes. AIT is a global freight forwarding company experienced in shipments worldwide and also provides customs clearance support with an in-house licensed customs brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes. AIT holds various certifications including authorized economic operator status and good distribution practices certification across its global locations.
What types of cargo does AIT Worldwide Logistics handle?
AIT ships a wide range of cargo including temperature-controlled items, oversized/heavy freight, and hazardous materials. For details on items not accepted, contact the office.
Can customers drop off parcels for return at AIT facilities?
No. AIT facilities are not parcel drop-off locations. Please arrange returns through your seller or shipper.
What are the operating hours of AIT Worldwide Logistics in Mississauga?
AIT Worldwide Logistics operates 24 hours a day, 7 days a week, but is closed on December 25 and 26.
What logistics services does AIT offer at the Mississauga location?
Services include freight forwarding, air and sea freight, ground distribution, import/export, customs clearance, warehousing, and intermodal transport.
How can I contact AIT Worldwide Logistics in Mississauga?
You can reach them at +1 905-565-6515 or visit their website at https://www.aitworldwide.com/locations/toronto-canada/.
Are there any nearby retail or service businesses around AIT Worldwide Logistics?
Yes. Nearby businesses include Castelli Diaries Canada (advertising agency), Trophy Craft Ltd (retail), and PMF Plumbing Supplies Toronto (retail), useful for business and shopping needs.
Which nearby businesses might be relevant for customers interested in industrial or manufacturing supplies?
Nearby industrial-related businesses include Meteor Foundry Co Ltd (metal supplier), Rainbow Electronics Spotwelding (engineering services), and BEC Equipment (industrial equipment).
What local attractions or services might complement a visit to AIT Worldwide Logistics in the area?
Customers can explore entities like The Arborist Store for outdoor gear or Chocolate Smet Canada for confectionery and bakery products nearby, enhancing their local visit experience.