AIT Worldwide Logistics

Reviews

• ML

  Mitchell LaForme

  Nov 3, 2023
  5.0
  AIT YYZ is always a pleasure to deal with. Their whole team is very knowledgeable and always available to help. 10/10 would recommend. Outstanding service
• MG

  Mike Gatt

  Sep 29, 2022
  1.0
  Worst Logistics company... Was told that I would be in good hands with them and that was a complete lie. 3 weeks dealing with this company to ship 3 pallets 3200 sq feet of engineered hardwood to new york from Toronto only to be told after 3 weeks of nonsense from Nick That they can't ship cause they don't feel confident it will cross the border. This is the email he sent me I’m afraid we won’t be able to handle this shipment for you. The issue of clearing this product through customs is posing too much of a challenge. I’m sorry we couldn’t help you, and best of luck. Nick you are a joke......
• AR

  arijit roy

  Apr 30, 2021
  1.0
  These guys should quite the logistics business, no active tracking, if you call them they will tell how much they are overwhelmed with, well then you are NOT qualified to do this business . Expecting a package since 2 days and in-spite of numerous calls there is little to no attention.
• CN

  Chris Niver

  Dec 26, 2019
  1.0
  Had a package(s) delivered by AIT logistics for crate and barrel. One piece of the product was severely damage. I refused delivery of that unit. My wife called crate and barrel to determine what piece we should keep and return, the delivery person became anxious and unwilling to listen to my concerns and questions about the situation. He wanted to leave because he had other deliveries and didn’t have time for us to figure out what should be done. My goal was to gain information from the crate and barrel and compare it to what his supervisor told him to do. In short to eliminate extra delivery/return of any unneeded packages. I found this particular delivery person rushed, unwilling to answer questions. He filled out my acceptance paperwork hurriedly and told me to sign, as if he didn’t want me to review it. I felt as if he wanted to drop off packets and leave. Additionally, we were given a delivery window of 11-3 with a 30 min call ahead time. The delivery Person called at 10:15ish to say he was on his way and immediately pulled up in front of my house. In short poor delivery experience at the customer level. Unprofessional, rushed and rude. I strongly recommend that crate and barrel find another delivery company for my region, this was a bad look for their company.

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