Customers consistently praised the helpfulness, professionalism, and friendliness of staff members, particularly Gavin, Christy, and Patricia.
Efficiency
Many reviews highlighted the quick and efficient service provided, with staff members resolving issues and completing transactions in a timely manner.
Knowledgeable Staff
Several customers noted the staff's expertise in explaining plans and services, ensuring that customers understood their options.
Positive Experiences
Overall, customers reported high satisfaction with their experiences, often recommending specific staff members for their exceptional service.
TT
Tony Tse
2 days ago
5.0
Very good services, fast and smooth. Christy is very helpful, thank you.
KK
Kenny Kwan
Jan 2, 2026
5.0
Christy has done a very good job, I very much satisfy her service, well done.
AW
Angus wong
Jan 2, 2026
5.0
I just switched my phone plan from Roger to Bell, and the experience was excellent.
Sean helped me out and he was really awesome. He explained everything very clearly and patiently, and made the whole process super easy to understand. No pressure at all, just really good service.
He helped me change my SIM card and even cleaned my phone, which I really appreciated.
Overall, super happy with the service. Sean did a great job and my best experience ever for switching cell phone plan.
Highly recommend him!
MN
Mai Nguyen
Jan 1, 2026
5.0
Gavin was an amazing representative helped us save so much and get the best plan available. Thank you very much.
SJ
Steven Javier
Jan 1, 2026
5.0
Gavin helped us get a much better plan for what we were already paying, Amazing employee he was a great help. Great location as well.
Virgin Plus is located at 3255 Hwy 7 E, Level 1-92, First Markham Place Shopping Centre, Markham, ON L3R3P9, Canada.
What are the operating hours of Virgin Plus at First Markham Place?
Virgin Plus is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What type of services does Virgin Plus offer?
Virgin Plus offers telecommunications services, including cell phone sales and cell phone repair.
Is Virgin Plus currently open?
Virgin Plus is currently open.
How can I contact Virgin Plus at First Markham Place?
You can contact Virgin Plus by phone at +1 905-946-9511.
Does Virgin Plus have an official website?
Yes, the official website for Virgin Plus is https://www.virginplus.ca.
What is the timezone for Virgin Plus location?
Virgin Plus operates in the America/Toronto timezone.
Are there any telecommunication service providers near Virgin Plus?
Yes, nearby telecom providers include Rogers, Bell Canada, Virgin Mobile Canada, Telus Koodo First Markham Place IQ Mobile, The Mega Box, iTalkBB Markham Mall, and iTalkBB萬錦廣場專門店, which can help customers compare services or get additional support.
What nearby shopping options are available in First Markham Place?
Customers can visit various nearby stores including Beauty Garden for beauty supplies, H&F Jewellery and Jade, Mobile Empire for electronics, and Smart Maple gift shop all located within or near First Markham Place Shopping Centre.
Are there any nearby places to eat near Virgin Plus at First Markham Place?
Yes, nearby dining options include Malay Thai Famous Cuisine for Malaysian and Thai food, Tianjin Fine Food for Chinese cuisine, offering customers a variety of choices before or after their visit.