Numerous reviews highlighted exceptional customer service, with specific praise for staff members like Judith, Leo, and Joseph, who were described as helpful, knowledgeable, and friendly.
Professionalism
Customers frequently noted the professionalism of the staff, particularly in handling inquiries and providing clear explanations about plans and services.
Problem Resolution
Several reviews mentioned staff going above and beyond to resolve issues, demonstrating patience and thoroughness, especially in technical matters.
Positive Experiences
Overall, many customers expressed satisfaction with their experiences, often recommending specific staff members for their outstanding service.
KC
Kettsi Chee
Jan 2, 2026
5.0
Leo is very helpful and friendly. Great service
FL
Fan Lin
Dec 21, 2025
5.0
Great service provided by Eunice! ☺️
UV
Uday Vaithianathan
Dec 20, 2025
5.0
Excellent customer service from Evie. Very polite and courteous. Overall mobile porting experience was great.
WH
William Hsieh
Dec 15, 2025
5.0
Ebby Cheng was outstanding with helping me switch phone plans. I have never had a better experience than with her. I highly recommend you deal with her.
ZF
Zoe Fan
Dec 1, 2025
5.0
We needed to set up a standalone number for our child’s Apple Watch but ran into some unexpected technical problems. Judith went above and beyond to help us resolve everything, even taking the time to assist us over the weekend. Her patience, professionalism, and kindness were greatly appreciated. Thank you so much, Judith!