Bell

4.3
398 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
5000 Highway 7 E, Markham, ON
L3R4M9, Canada

Hours

Reviews

4.3
398 reviews
5 stars
320
4 stars
10
3 stars
3
2 stars
4
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Sarah and Eric, for their helpfulness, professionalism, and patience.

Staff Knowledge

Several reviews highlighted the staff's knowledge about products and services, particularly noting Sarah's expertise in explaining options.

Negative Experiences

A number of customers reported poor service experiences, particularly with staff members who were unhelpful or dismissive.

Store Environment

Feedback indicated dissatisfaction with the lack of seating in the store and the waiting conditions for customers.

Overall Satisfaction

Despite some negative experiences, many customers expressed high satisfaction with their service, particularly when assisted by specific staff members like Sarah and Eric.
  • SR
    Shan R
    1 day ago
    5.0
    I was here at the Bell Store, staff Vini was unbelievable 👍 Bell was closed at 6 pm, but she was doing her best to help me out with less phones available until 6:40 pm with big smile 😃 Thanks to her and to her team who were also there till the end 👍 Happy Black Friday 😆
  • MJ
    Mandy Jor
    2 days ago
    5.0
    They were quite busy but I could see that they were helping everyone with a good attitude and people were happy. Sarah helped us quickly and was very knowledgeable
  • WF
    Wei Fan
    3 days ago
    5.0
    Great place, David and Grant tried everything he could to help me get a great deal.
  • DL
    Derek Lam
    Oct 28, 2025
    5.0
    Eric, the reception staff, was a professional and knowledgeable person who helped us to get the most suitable mobile plans in a timely manner. It took us around 15 minutes to complete the whole process. We were very pleased to have his services and we would like to recommend him to the other customers who also have the need.
  • TY
    tang yi
    Oct 27, 2025
    1.0
    The worst store, I purchased the lucky mobile ESIM card, and told by phone service to come to physical store for the receipt, however only receipt printing cannot be provided by the sales ppl and store manager… dont recommend, kindly if very upset with the service

Frequently Asked Questions About Bell

Where is the Bell store located in Markham?

The Bell store is located at 5000 Highway 7 E, Level 2, Markham, ON, L3R4M9, inside the Markville Shopping Centre.

What are the opening hours of the Bell store at Markville Shopping Centre?

The Bell store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 18:00. It also has special holiday hours.