Bell

4.4
457 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
5000 Highway 7 E, Markham, ON
L3R4M9, Canada

Hours

Reviews

4.4
457 reviews
5 stars
373
4 stars
12
3 stars
3
2 stars
4
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members like Sarah, Yash, and Grant, highlighting their professionalism, patience, and willingness to help.

Staff Knowledge

Several reviews noted the staff's extensive knowledge about plans and promotions, particularly mentioning Sarah and Eric for their ability to explain options clearly.

Mixed Experiences

While many customers had positive experiences, there were also complaints about poor service from certain staff members, indicating inconsistency in customer care.

Efficiency

Customers appreciated the quick and efficient service, with several mentioning that their transactions were completed in a timely manner.
  • SH
    Sirous Hassanzada
    5 days ago
    1.0
    I waited for 40 minutes with a three-month-old baby and he did nothing for me. He was laughing and talking to his friends. They were talking in Chinese. Don't go to this place. They ignore the customer and don't solve the problem.
  • MC
    Mindy Conto
    5 days ago
    5.0
    This experience and customer service was above and beyond! Sarah took care of me right away… and made everything seamless and stress free. Thank you Sarah! You are fantastic!
  • DM
    deepak mathur
    Dec 28, 2025
    5.0
    Bought two phones and plans from this location. We were served by Yash and he new exactly what we wanted and advised us professionally on choosing the phones to guiding us to choose the right plan for our needs. To top it all he helped in transferring details to our new phones. I knew we took lot of his time but never ones did he show any sign that he was being bothered. While serving us he was multitasking with other clients. This was the best experience I have had with Bell. If you are visiting this site look for Yash, for best customer service experience.
  • KB
    K extreme B
    Dec 21, 2025
    5.0
    Had some problems with my billing. Yash helped me with all of it, didn't have any hiccups with it after. I didn't even have to do anything, he managed everything on his own and very professionally. He is probably most helpful and patient with me. I really recommend him to everyone.
  • AM
    AISHAL MADAAN
    Dec 18, 2025
    5.0
    I was just window shopping for a business number and ended up getting one! It was a pleasure dealing with Yash; his explanation cleared up all the doubts I had with Bell. The purchase was completed in less than 20 minutes. I really appreciate Yash and the team; keep up the good work! 👍

Frequently Asked Questions About Bell

Where is the Bell store located in Markham?

The Bell store is located at 5000 Highway 7 E, Level 2, Markham, ON, L3R4M9, inside the Markville Shopping Centre.

What are the opening hours of the Bell store at Markville Shopping Centre?

The Bell store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 18:00. It also has special holiday hours.