Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.5
385 reviews
5 stars
313
4 stars
24
3 stars
10
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like John, Sandhya, and Maha.
Store Experience
Many reviews emphasized the positive in-store experience, noting that it was much better than online interactions.
Problem Solving
Staff were commended for their ability to resolve issues effectively and patiently, often going above and beyond to assist customers.
Product Knowledge
Employees demonstrated strong knowledge about products and services, helping customers make informed decisions.
Mixed Feedback
While most reviews were positive, there were a few mentions of rude customer service experiences, particularly with one employee.
- JMjordan mann2 days ago5.0John was very helpful and knowledgeable I had a great experience
- WWWeldesenbet Weldesenbet5 days ago5.0Jeevitha helped me today, I am very happy,she helped me on my phone, she is good for customer.
- KMKd MgNov 4, 20255.0johnny boy is the best! He did amazing helping me with getting my new phone and stayed past his shift just to make sure everything was set up properly
- LBLaura BallNov 2, 20255.0Jeevitha was great. Very knowledgeable and fantastic with explaining things. She was professional and friendly. It was a pleasure doing the upgrade with her.
- BCBrianna CreekOct 25, 20255.0Tried to add a line online and it just was not working. Luckily John in the store was a major help and was able to get a new phone with a new line added with no issues at all.
Frequently Asked Questions About Virgin Plus
What is the address of Virgin Plus at White Oaks Mall?
Virgin Plus is located at 1105 Wellington Rd, Level 1-K6, White Oaks Mall, London, ON, N6E1V4, Canada.
What are the operating hours of Virgin Plus at White Oaks Mall?
Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I contact Virgin Plus at White Oaks Mall?
You can reach Virgin Plus by calling +1 519-668-5115.
What services does Virgin Plus at White Oaks Mall provide?
Virgin Plus offers telecommunications services, including mobile phone sales and cell phone repairs.
Is Virgin Plus at White Oaks Mall currently open?
No, Virgin Plus is currently open as it is not marked as closed.
Where can I find more information about Virgin Plus online?
More information is available on their website at https://www.virginplus.ca.
What nearby mobile phone stores are located close to Virgin Plus at White Oaks Mall?
Nearby mobile phone stores include chatr Mobile and Fido, located within White Oaks Mall, making it convenient to compare options.
Are there any dining options near Virgin Plus at White Oaks Mall?
Yes, you can enjoy dining nearby at Freshly Squeezed, Thai Express Restaurant London, Villa Madina, New York Fries, and Real Fruit Bubble Tea.
What other shops can I visit near Virgin Plus within White Oaks Mall?
Nearby retail stores include Aerie, Coach, Justice, LE CHÂTEAU, Victoria's Secret & PINK, The Children’s Place, and Payless ShoeSource.
Can I find repair services near Virgin Plus at White Oaks Mall?
Yes, FAST TIME WATCH & JEWELLERY REPAIR offers watch and jewelry repair services close by, and Minute Key provides locksmith services.