Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.5
411 reviews
5 stars
337
4 stars
24
3 stars
10
2 stars5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and professionalism of staff members, particularly John, Sandhya, and Jeevitha.
Positive Experiences
Many reviews highlighted excellent in-store experiences, with staff going above and beyond to assist customers with phone upgrades and technical issues.
Mixed Feedback
While most reviews were positive, there were a few complaints about rude customer service and unprofessional behavior from some staff members.
Product Knowledge
Staff demonstrated strong product knowledge, effectively assisting customers with device setups and troubleshooting.
- DBDannie Bee5 days ago5.0Sandhya Dhimmar a White Oaks was so helpful and professional got me a great deal definitely recommend 😁
- KMK M6 days ago1.0My plan keeps going up in price, and I have ridiculous amounts of data. I went in and all they could offer is to switch me to a garbage Bell plan. I’ll just switch to trash Rogers out of spite at this point
- PMPat MooreDec 30, 20255.0John was a great salesperson. He made the whole experience relaxing instead of stressful. Thank you
- I5Iswrz 5Dec 29, 20255.0I had an amazing experience transferring my old provider with to Virgin all thanks to John amazing customer service with good vibes
- EAE. A.Dec 26, 20255.0Sandhya at the Virgin Plus store at the White Oak mall provided outstanding service to us. She was extremely professional, patient, and attentive throughout the entire process. She took her time to explain everything clearly and made sure we were comfortable and satisfied before moving forward. Her attitude and customer care were excellent, and she truly represents Virgin Plus very well. Sandhya is very good at what she does — highly recommended!
Frequently Asked Questions About Virgin Plus
What is the address of Virgin Plus at White Oaks Mall?
Virgin Plus is located at 1105 Wellington Rd, Level 1-K6, White Oaks Mall, London, ON, N6E1V4, Canada.
What are the operating hours of Virgin Plus at White Oaks Mall?
Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I contact Virgin Plus at White Oaks Mall?
You can reach Virgin Plus by calling +1 519-668-5115.
What services does Virgin Plus at White Oaks Mall provide?
Virgin Plus offers telecommunications services, including mobile phone sales and cell phone repairs.
Is Virgin Plus at White Oaks Mall currently open?
No, Virgin Plus is currently open as it is not marked as closed.
Where can I find more information about Virgin Plus online?
More information is available on their website at https://www.virginplus.ca.
What nearby mobile phone stores are located close to Virgin Plus at White Oaks Mall?
Nearby mobile phone stores include chatr Mobile and Fido, located within White Oaks Mall, making it convenient to compare options.
Are there any dining options near Virgin Plus at White Oaks Mall?
Yes, you can enjoy dining nearby at Freshly Squeezed, Thai Express Restaurant London, Villa Madina, New York Fries, and Real Fruit Bubble Tea.
What other shops can I visit near Virgin Plus within White Oaks Mall?
Nearby retail stores include Aerie, Coach, Justice, LE CHÂTEAU, Victoria's Secret & PINK, The Children’s Place, and Payless ShoeSource.
Can I find repair services near Virgin Plus at White Oaks Mall?
Yes, FAST TIME WATCH & JEWELLERY REPAIR offers watch and jewelry repair services close by, and Minute Key provides locksmith services.