Brand Certified
Virgin Plus
4.5(429 reviews)
Certified by Virgin Plus • Feb 22, 2026
Business Details
1105 Wellington Rd, London, ON
N6E1V4, Canada
Certified by Virgin Plus • Feb 22, 2026
(519) 668-5115
Certified by Virgin Plus • Feb 22, 2026
https://www.virginplus.ca
Certified by Virgin Plus • Feb 22, 2026
About
Certified by Virgin Plus • Feb 22, 2026
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Certified by Virgin Plus • Feb 22, 2026
Hours
Certified by Virgin Plus • Feb 22, 2026
Reviews
4.5
429 reviews
5 stars
353
4 stars
25
3 stars
10
2 stars5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly John, Sandhya, and Jeevitha, for their helpfulness, knowledge, and professionalism.
In-Store Experience
Many reviews highlighted the positive in-store experiences, noting quick service and effective problem-solving compared to online interactions.
Employee Recognition
Several customers recommended that employees like John and Sandhya receive recognition or raises for their outstanding service.
Mixed Feedback
While most reviews were positive, there were a few complaints about rude service from some employees, indicating inconsistency in customer experiences.
- SSSamantha1 day ago5.0Came in and was helped by the most amazing rep named John. Thank you for going the extra mile for me. You can tell he’s very knowledgeable and loves what he does. Go see John at Virgin White Oaks mall he’s literally the best!!!
- KVKim V5 days ago5.0John helped me so much between phones and did all my set up....I'm sure you recognize him as a valued employee.
- PPPamFeb 18, 20265.0John is super at explaining and reiterating things as he worked to get all data etc. over to this new phone. He should get a raise!
- ACAnthony CriveaFeb 18, 20265.0Had a great in store experience. After trying online and having so many issues, we went in store and had everything set up and ready to go quick and simply! As well as had all our questions answered. John at white oaks was amazing.
- GGGFeb 5, 20265.0Huge shoutout to Jeevitha at Virgin Mobile! I came in with a last-minute emergency and she went above and beyond to help me sort everything out quickly and calmly. She was patient, knowledgeable, and genuinely cared about finding a solution under pressure. Thanks to her, a stressful situation turned into a smooth experience. Outstanding customer service. Virgin Mobile is lucky to have her!
Brand Certified Facts from Virgin Plus
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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