Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
Location
Hours
Reviews
3.0
586 reviews
5 stars
211
4 stars
66
3 stars
35
2 stars
32
1 star
242
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with package deliveries, including missed delivery attempts, packages marked as undeliverable when recipients were home, and delays of several days.
Customer Service
Feedback highlighted poor customer service experiences, including unhelpful automated systems, lack of communication, and difficulty reaching live representatives.
Positive Staff Interactions
Some customers praised individual staff members for their helpfulness and professionalism, particularly at specific locations.
Inconsistent Performance
While some customers had positive experiences with timely deliveries and efficient service, many others reported ongoing frustrations with FedEx's reliability.
- UUuplon5 days ago1.0These guys are absolutely the worst in business. I sold a floor standing speakers online and wanted to ship them to Ottawa first I called them and they told me if you are a new customer and create a new account. You would get 50% off for six months. I went online and took me about 15 minutes to create a new account from their complicated website. I loaded the speakers which they were about 80 pounds each head to their nearest drop off location and then they told me they 50% discount does not apply within Ontario. What a crooks they are then I asked them how much would be shipping to Ottawa and they gave me a quote of $225 per box I loaded them back in my SUV headed to Canada Post and they charged me a $117 total tax in per box what a big difference I would never ever consider using this carrier ever again
- PDPete DillonJan 3, 20265.0I just want to let you people know how awesome you are. I get a prescription once a month from mississauga.. not once has your team let me down..always on time,courteous drivers and so professional...keep up the good work...who needs canada post when there's fed ex.
- VMVipula MishraDec 28, 20251.0Worst delivery services! They are so overrated! I unfortunately buy stuff from Walmart online and they use FedEx. I always try my best to call before hand to provide all information and instructions but they still give me so much trouble and keep blaming me for their poor services. YIKES! If I am provided the option to choose for services I would never choose FedEx. They don't communicate amongst themselves, don't read instructions and it always is a headache to deal with them.
- CFC FDec 28, 20251.0They have the worst possible AI agent answering the phone its impossible to get through. Horrible experience.. I just wane know if they carry the box sizes we need and no way to call the store directly.. just a GARBAGE customer service. GARBAGE
- YYYulongDec 22, 20251.0I tracked the package religiously and waited at home for four full days at home, not stepping out even for groceries. I called thrice to have them leave the package at the door or call when they're here, and even left the door code so they could let themselves in. I wrote on the delivery slips to leave the package at the door (no signature was required by the way). I've only had four days of missed deliveries. Utterly disappointing. I don't understand why deliveries and basic communication aren't solved problems here. Four full days of missed deliveries later, I'm still at home and without my package :(
Frequently Asked Questions About FedEx Ship Centre
What are the operating hours of FedEx Ship Centre in London, ON?
FedEx Ship Centre is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 10:30 AM to 3:30 PM, and closed on Sundays.
Where is the FedEx Ship Centre located in London, ON?
The FedEx Ship Centre is located at 461 Exeter Rd, London, ON, postal code N6E2Z3, Canada.
What types of shipping services does FedEx Ship Centre offer?
They offer FedEx Intra-Canada Services, FedEx International Services, and FedEx Express Freight Services.
Can I purchase packaging supplies at FedEx Ship Centre?
Yes, FedEx Ship Centre provides packaging supplies including FedEx Express Packaging and other packaging materials.
What payment methods are accepted at the FedEx Ship Centre?
They accept American Express, Cash, MasterCard, and Visa as payment options.
Since when has the FedEx Ship Centre in London been established?
This FedEx Ship Centre has been established since 1987.
What languages are spoken at the FedEx Ship Centre?
The staff at FedEx Ship Centre communicate in English and French.
Is there a nearby coffee shop where I can relax before or after visiting FedEx Ship Centre?
Yes, Totty, a coffee shop, is located nearby where customers can enjoy a coffee before or after their visit to FedEx Ship Centre.
Are there any automotive services near FedEx Ship Centre?
Nearby automotive services include That Car Place, an auto dealer and repair service, Tech Trailers specializing in automotive and truck repairs, and That Auto Repair Place for tire and automotive repairs.
What nearby freight and cargo services are available near FedEx Ship Centre?
TST-CF Express, a freight and cargo service provider, is located close to FedEx Ship Centre and can be an additional resource for shipping and transportation needs.