Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
Location
Hours
Reviews
3.0
576 reviews
5 stars
207
4 stars
66
3 stars
35
2 stars
32
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported positive experiences with helpful and polite staff, while others faced frustrating interactions with unresponsive or unhelpful customer service.
Delivery Issues
Numerous reviews highlighted consistent problems with delivery attempts, including claims of missed deliveries when customers were home, and significant delays in package arrivals.
Staff Performance
While some staff were praised for their efficiency and friendliness, others were criticized for lack of knowledge and poor service at various locations.
Tracking and Communication
Customers expressed frustration over inaccurate tracking information and lack of communication regarding delivery status, leading to confusion and dissatisfaction.
Overall Satisfaction
The overall sentiment was mixed, with some customers appreciating the service while many others expressed disappointment and frustration with delivery reliability.
- SNShwan Sohrab nejad2 days ago5.0The employees were very skilled at dealing with customers, and the work was completed at an excellent speed.
- FCFirst ChanelNov 18, 20251.0I'm tired of this mess and will try to leave this review wherever possible so that I no longer have to deal with the delivery guy that delivers parcels in the South area. Specifically - Ferguson PL. My wife waited at home all day for a package, and this shirker can't even think to call the phone number listed on the box. What's more, is he blind and can't see the door code written on the box? Once, my cousin and I were waiting for a FedEx truck at our apartment building. The guy pulled the handle on our front door and immediately took a note out of his pocket and was ready to leave without even trying to deliver the package properly. We ran out into the street and literally snatched the package from his hands. The package had all the information needed to deliver it correctly. Why do you employ such workers? FedEx is just awful. I don't have a car, and I have to take the bus out of town to pick up a package? Are you kidding me? Is this what you want from customers in the 21st century? Do you want me to spend the whole day standing by the window waiting for your truck? Knowing that your delivery guy is a total slacker and picking up the package from him? Because he can't deliver the package properly?
- AGAmrita GurungOct 27, 20255.0It was very helpful talking to Fed Ex representative Nancy and very helpful.
- TCTom CatOct 25, 20255.0I had a return parcel that needed to go FedEx. Went out to south London. Young gentleman helped me and it was seamless. Very polite fella. Organized my package. I don't usually do this. He had me on my way in no time. I appreciate his efforts. Thank you sir.
- KMKatherine McIntyreOct 18, 20255.0I recently had an Amazon package delivered by Amex and the man added a dog treat on top 🤍 completely made our day. That was so nice and it was actually our dogs birthday recently. Our doorbell doesn't work, so I don't often actually hear anyone come to the door, but I'm sure our dog does. He's always sitting in the front window when we're at work, so it's pretty neat that he knew we had a dog, and it just made my day. I love when people go the extra mile. You truly went the extra mile sir. I found put his name is Youssef. What a wonderful added touch!
Frequently Asked Questions About FedEx Ship Centre
What are the operating hours of FedEx Ship Centre in London, ON?
FedEx Ship Centre is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 10:30 AM to 3:30 PM, and closed on Sundays.
Where is the FedEx Ship Centre located in London, ON?
The FedEx Ship Centre is located at 461 Exeter Rd, London, ON, postal code N6E2Z3, Canada.
What types of shipping services does FedEx Ship Centre offer?
They offer FedEx Intra-Canada Services, FedEx International Services, and FedEx Express Freight Services.
Can I purchase packaging supplies at FedEx Ship Centre?
Yes, FedEx Ship Centre provides packaging supplies including FedEx Express Packaging and other packaging materials.
What payment methods are accepted at the FedEx Ship Centre?
They accept American Express, Cash, MasterCard, and Visa as payment options.
Since when has the FedEx Ship Centre in London been established?
This FedEx Ship Centre has been established since 1987.
What languages are spoken at the FedEx Ship Centre?
The staff at FedEx Ship Centre communicate in English and French.
Is there a nearby coffee shop where I can relax before or after visiting FedEx Ship Centre?
Yes, Totty, a coffee shop, is located nearby where customers can enjoy a coffee before or after their visit to FedEx Ship Centre.
Are there any automotive services near FedEx Ship Centre?
Nearby automotive services include That Car Place, an auto dealer and repair service, Tech Trailers specializing in automotive and truck repairs, and That Auto Repair Place for tire and automotive repairs.
What nearby freight and cargo services are available near FedEx Ship Centre?
TST-CF Express, a freight and cargo service provider, is located close to FedEx Ship Centre and can be an additional resource for shipping and transportation needs.