Bell

4.8
895 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Visit our Bell store on in London. It is your one-stop shop for Bell Mobility and digital TV. Get the latest mobile devices (superphones, smartphones and tablets and promotional cell phone/tablet plans to fit your needs.

Location

Bell
785 Wonderland Rd S, London, ON
N6K1M6, Canada

Hours

Reviews

4.8
895 reviews
5 stars
824
4 stars
36
3 stars
8
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Maria, Kevin, and Debbie for their exceptional service.

Problem Resolution

Many reviews highlighted the staff's ability to quickly and effectively resolve issues, making the experience smooth and hassle-free for customers.

Welcoming Atmosphere

The store was noted for its welcoming and accommodating environment, with staff making customers feel comfortable and valued during their visits.

Professionalism

Staff demonstrated a high level of professionalism, with clear communication and patience, especially when assisting non-technical customers.
  • AC
    Ash CD
    Jan 2, 2026
    5.0
    Went in to get a plan for my business line, and Saif made sure I got the best deal possible. He was super informative and kind to deal with. Would not hesitate to come back and deal with this store and gentleman. Thank you
  • VW
    Vivian Ward
    Jan 2, 2026
    3.0
    Came here for a simple sim swap and they staff arnt the welcoming people ever. He guy said they can't do it because he didn't like me for some reason. The way he looked at me as if I was doing something wrong. He also pointed out that the address isn't the same as my ID and but the name matches. Now Ive had a simple sim swap before and they never put up a fight to help me with that. I understand they have rules and stuff which is understandable but looking for reasons not to help me? I don't know what's up with that lol after doing the sim swap he then said it will cost me money to do it. Well not once has anyone asked for money before and that he said that it costs money to help their customers! I mean bell makes alot of money on me as I have my home services with them. Home phone, internet 8gig speed and cable best package and as well as my mobility on top of that. I don't know why bells employees are given a green light to not help their customers. And make me feel like they don't want to help me or want my money. I do pay my bill every month. And it's not like I'm paying a little bit of money either. My total service are almost a 1,000.00 a month. And that's more then enough if you ask me. And the manager didn't care to help me either. He hushed and shoed me away. They need to have people who actually care about their customers and treat them like their valued to have their business! Anyways it was not a positive experience what so ever.
  • OW
    OVER WATCH
    Dec 31, 2025
    5.0
    Logan M was AMAZING! While making sure our migration to Bell proceeded, he was able to manage at least 5-unscheduled walk-ins. He met all inquiries with the utmost in professionalism. He is a credit to the business. Thank you very much!!
  • AA
    Alison
    Dec 29, 2025
    5.0
    Saif was very helpful and pleasant! He was able to get me a great deal and transfer my phone number from another carrier very quickly and efficiently. While I was there the team was also helping an elderly gentleman to trouble shoot issues on his iPhone, exercising a great degree of professionalism and patience, going above and beyond their required duties!
  • OO
    Oh.G
    Dec 22, 2025
    5.0
    I walked into Bell and was immediately met with a kind, welcoming attitude. Saif really went out of his way to make sure I was comfortable, answered all my questions, and helped me get the best possible deal. He was incredibly patient and easy to talk to, which I truly appreciated. His communication was clear and honest throughout the whole process. If you’re looking for someone you can trust who genuinely takes care of you, Saif is your guy.

Frequently Asked Questions About Bell

Where is the Bell store in London located?

The Bell store is located at 785 Wonderland Rd S, Level 1, London, ON, N6K1M6, Canada.

What are the opening hours of the Bell store in London?

The Bell store is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.