Bell

4.8
649 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
130 King St, London, ON
N6A1C5, Canada

Hours

Reviews

4.8
642 reviews
5 stars
596
4 stars
16
3 stars
5
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Robinson received numerous accolades for his exceptional customer service, being described as knowledgeable, friendly, and efficient.

Staff Performance

Several employees, including Ines and Logan, were praised for their helpfulness and professionalism, contributing to a positive customer experience.

Location Issues

Some customers reported long wait times and inadequate staffing at certain locations, leading to frustration.

Product Knowledge

Employees demonstrated strong product knowledge, effectively assisting customers with phone upgrades and service plans.
  • CZ
    Christina Z
    Dec 21, 2025
    5.0
    Robinson went above n beyond for my family and I, huge props to the guy, much appreciated
  • SB
    Sherri-ann Birkengren
    Dec 19, 2025
    5.0
    I went to the Bell store in the Marketplace, downtown London. The employee, Robinson, was FANTASTIC!!! He explained everything to me, as I tend to ask a lot of questions. He was very informative, patient, fast , and efficient!!! Robinson is very personable and possesses excellent customer service skills!!! I would highly recommend him for your cell phone and accessory needs!!! This review is coming from a person who is highly particular and not often writes up reviews, so this should say it all!!! Thank you, Sherri.
  • ES
    Ellie Smith
    Dec 7, 2025
    5.0
    The guy working was super helpful! He was able to fix my issue quickly and professionally with minimal work on my part. Location may seem strange (inside market) but highly recommend!
  • KL
    Kai Lee
    Nov 30, 2025
    5.0
    Robinson is the perfect guy. Handled everything for us and had paperwork ready. We have full confidence in him. He's so knowledgeable. Amazing!
  • AB
    Andrew Bell
    Nov 28, 2025
    5.0
    Great experience today while upgrading 2 phones. I wanna thank Lana and Robinson for all of their help and suggestions. They collectively made the whole experience easy and efficient.

Frequently Asked Questions About Bell

What are the operating hours of Bell at 130 King St in London, ON?

Bell is open Tuesday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM. The store is closed on Mondays.

What types of products can I find at Bell in London?

Bell offers the latest smartphones, tablets, connected devices and accessories, as well as services related to mobile TV, rate plans, and sim cards from Lucky Mobile and Virgin Plus.