Bell

4.8
904 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1920 Dundas St E, London, ON
N5V3P1, Canada

Hours

Reviews

4.8
904 reviews
5 stars
817
4 stars
37
3 stars
13
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kevin, Bhanupriya, and Robinson.

Professionalism

Many reviews highlighted the professionalism of the staff, particularly in how they handled customer inquiries and issues.

Efficiency

Customers appreciated the quick and efficient service, often noting that their needs were addressed promptly.

Knowledgeable Staff

Several reviews emphasized the staff's expertise in explaining options and resolving technical issues.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding one staff member's attitude.
  • JA
    Jo Anne
    3 days ago
    5.0
    Very kind staff member, helped me with all that l needed to get my phone up and running.. Thank-you for all your help.. Appreciated!!
  • EB
    Ed Butler
    Nov 14, 2025
    5.0
    I purchased a new tablet to replace an old one and went to the Bell store to ask for assistance with the SIM card. The girl I dealt with what’s polite and extremely helpful I would highly recommend that location. Not sure of her name, but I believe the name tag had manager on it. keep up the good work and customer service.
  • ZW
    Zuhair Wahaishi
    Nov 11, 2025
    5.0
    The Bell worker Hasan at the Dundas location did wonders for our family. Worked so fast and got us setup in no time! Highly recommend his service.
  • JP
    Joel Prpic
    Nov 9, 2025
    5.0
    Eddie Cooper gave wonderful customer service. He knew exactly what was wrong with the phone and went above and beyond. We couldn’t asked for better service plus he was an extremely polite young man would highly recommend the store because of Eddie Cooper.
  • SP
    Saya Prpic
    Nov 9, 2025
    5.0
    Eddie was amazing! He helped us out and was very personable and was very good at his job!

Frequently Asked Questions About Bell

What are the operating hours of the Bell store at 1920 Dundas St E, London, ON?

The Bell store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.

What types of products can I find at the Bell store in London?

You can find the latest smartphones, tablets, connected devices, accessories, as well as Canada’s best Internet technology and TV service.