Bell

Reviews

• PS

  pardeep singh

  Feb 8, 2026
  5.0
  We were here for a replacement modem and the bell team was really helpful and quick.it was quick but the customer service was really good.
• KN

  Kathy Neudorf

  Jan 30, 2026
  1.0
  Complete waste of time. I tried to get online help - absolutely useless. Bottom line was to go the store. So I went to the store. After 45 minutes of BS, I was still left empty handed. I wanted to change my current mobile plan to one of their plans. There were 3 employees in the store - 2 didn't have a clue and the third could not speak English. So, if you want a phone or internet plan, don't go there.
• MM

  Margo Magwood

  Jan 30, 2026
  5.0
  Had a wonderful experience with both ladies here at Bell. They didn't rush me and took time to explain everything and set things up on my new phone so I understood it all. Made sure I got a good deal on my phone. Very nice and knowledgeable staff.
• JI

  Jared Irvine

  Jan 12, 2026
  5.0
  Came in super stressed, sim wasn’t working after transferring phones. Had an appointment to get to. Simon saved the day, was in and out in 5 minutes. Very thankful for the high level of customer service and knowledge . Thank you Simon.
• RR

  R

  Jan 9, 2026
  5.0
  I was in checking out boxing day deals in the Fairview park mall Bell, they didn't have the phone i wanted, but had the deal. The store manager Stephen McAllister was extremely helpful and polite, he called the sunrise location and got them to hold the phone and ensures I would get the same deal. Once I got to the sunrise location I was greeted by SIMON FEDERAU, not only was he extremely nice, he got me an amazing deal. He found out I got a discount from my company that I was not aware of, to increase my savings even further. Long story short, I left with the Z Fold 7, my wife got a new phone that was delivered in less than a day (was supposed to be 2-7 business days), and the kids got 100G plan. The 3 family members were with Roger's, Simon made the transfer easy and painless, saving us well over $100 a month. Both Stephen (Fairview park mall) and Simon (Sunrise) were extremely helpful, patient, and tried there best to save me money and get what I wanted. If you want get service, PLEASE seek these guys out, they will do there best to help you. Thank you so much, see you next time.

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