Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.4
175 reviews
5 stars
139
4 stars
8
3 stars
6
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the excellent customer service provided by staff, particularly highlighting employees like Kajal, Flynn, and Sid for their friendliness and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Efficient Service
Customers appreciated the quick and efficient service, with many mentioning that their issues were resolved in a timely manner.
Competitive Pricing
Several reviews highlighted the fair and competitive pricing of plans and devices compared to other providers.
Personalized Assistance
Customers valued the personalized assistance they received, with staff taking the time to understand their needs and provide tailored solutions.
- SKSWARNDEEP KAUR3 days ago5.0Had an amazing experience with Sid. He gave me an amazing deal. Highly recommended
- GSGurinderjit Sharma4 days ago5.0⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Service from Sid & David at Virgin Plus! I had an amazing experience with Sid and David at Virgin Plus. Their customer service was exceptional from start to finish. They took the time to understand my business needs and helped set me up with Bell services seamlessly, making the whole process smooth and stress-free. Both of them were extremely knowledgeable, patient, and genuinely committed to making sure everything was done right. It’s rare to find customer service this good nowadays, and they truly went above and beyond to make sure I left satisfied. I’m extremely happy with the service I received and would 100% recommend Sid andDavid to anyone looking for honest guidance, professionalism, and top-tier support. They absolutely deserve the recognition!
- VBVansh Bhandula4 days ago5.0Had a great experience with Sid Malvania. He’s great with problem solving and getting the work done.
- ACAidan ChalifouxNov 11, 20255.0Wife and I came in to get a phone upgrade. We got everything done quickly super quickly. Kajal was incredibly helpful and patient. Thank you so much for helping us!
- ABaman behniwalNov 2, 20255.0I had a great experience with Siddhart when I was porting my SIM to Bell. He was very helpful and guided me through the whole process smoothly. I didn’t know that Uber could be considered a business, but he explained it clearly and even helped me get a discount for that. Very polite, professional, and well-mannered. Really appreciate his excellent customer service — highly recommend him!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 945 Gardiners Rd, Level 1, Cataraqui Centre, Kingston, ON, K7M7H4, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of services does Virgin Plus offer?
Virgin Plus is a telecommunications service provider offering cell phone sales and cell phone repair services.
How can I contact Virgin Plus?
You can contact Virgin Plus by phone at +1 613-389-8950.
What is the website for Virgin Plus?
The website for Virgin Plus is https://www.virginplus.ca.
Are there other mobile phone stores near Virgin Plus at Cataraqui Centre?
Yes, nearby mobile phone stores include Virgin Mobile Canada, Best Buy Canada, and WOW! mobile boutique, all located within or near Cataraqui Centre.
What dining options are near Virgin Plus for a meal before or after my visit?
You can enjoy a meal at nearby Mexican restaurants such as barBURRITO and Taco Bell Canada located in Cataraqui Centre.
Are there beauty or health services near Virgin Plus?
Yes, nearby beauty and health service options include Beauty Boutique by Shoppers Drug Mart, Shoppers Drug Mart pharmacy, Charlotte Tilbury beauty salon, Magicuts hair salon, and Kurves Beauty Bar.
Can I find fashion and accessory stores near Virgin Plus?
Yes, Cataraqui Centre offers numerous fashion and accessory stores near Virgin Plus, such as Bentley, Urban Planet, Bluenotes, Modern Primitive, and AYS Accessories.
Is Virgin Plus open on Sundays?
Yes, Virgin Plus is open on Sundays from 11:00 AM to 5:00 PM.