Numerous customers reported problems with package delivery, including missed attempts, packages left in unsecured locations, and failure to follow delivery instructions.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others experienced unprofessional behavior and inadequate support.
Communication
Many customers expressed frustration with poor communication regarding delivery status and lack of follow-up from drivers.
Pricing Transparency
Several reviews highlighted unexpected fees and lack of clarity regarding shipping costs, leading to dissatisfaction with the overall pricing structure.
Overall Experience
While some customers had positive experiences with fast service and helpful staff, many others reported significant frustrations, leading to a generally negative perception of the service.
KT
Kevin Touchbourne
Nov 14, 2025
5.0
A group of highly skilled, professional drivers and staff! Great work.
SF
Sonny F
Nov 8, 2025
5.0
I came to return a games console, and the employee was very kind and helpful!
PP
Poovegan
Oct 28, 2025
1.0
Tractor 275144 needs to learn how to drive..I don't know why you guys hire incompetent drivers
KK
KLC
Oct 26, 2025
5.0
Great communication dropped two parcels off in and out
Great service