Bell

4.7
227 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
599 Taylor-Kidd Blvd, Kingston, ON
K7M0A2, Canada

Hours

Reviews

4.7
227 reviews
5 stars
207
4 stars
4
3 stars
0
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Alex, Jackie, and Daniel for their exceptional service.

Professionalism

Employees demonstrated a high level of professionalism, with customers noting their patience, attentiveness, and ability to solve problems effectively.

Teamwork

Customers appreciated the teamwork among staff members, often mentioning how employees collaborated to provide a seamless customer experience.

Product Knowledge

Staff were frequently commended for their extensive knowledge about products and services, helping customers make informed decisions.

Positive Atmosphere

The store environment was described as welcoming and friendly, contributing to a pleasant shopping experience.
  • EG
    earl green
    4 days ago
    5.0
    Very kind and friendly service from Jackie and jocilyn
  • LH
    Lynne Hill
    5 days ago
    5.0
    Very patient and pleasant. Alex, Jocelyn and Jackie were great.
  • AP
    Amy Purtell
    Nov 14, 2025
    5.0
    Jackie and Jocilyn, were fantastic!
  • BP
    Barbara Plumb
    Oct 29, 2025
    5.0
    Absolutely wonderful service ! All staff were very professional and informative and very patient with answering all of our questions . Akshat was a terrific representative to inform and help us navigate the process . Very strongly recommend this Bell store and will definitely continue to do our business there .
  • DS
    Dave StLouis
    Oct 25, 2025
    1.0
    Went in to price upgrading 3 phones on our plan. I told them I wanted a price in writing first , as if it was going to go up, I would shop around. Akshat wrote it all up and gave me a price. Went ahead and did the upgrade/signed up for 2 yr contract. Contracts that were sent to me , did NOT match price given to me beforehand, it was more expensive. 2 trips to store , and 2 hrs on phone has not resolved this. Akshat promised to call and update me, and has not. Mgr from store was no help, she said it was his issue to fix. So now stuck with a higher priced contract for 2 yrs!

Frequently Asked Questions About Bell

Where is the Bell store located in Kingston?

The Bell store is located at 599 Taylor-Kidd Blvd, Unit 3, RioCan Centre Kingston, Kingston, ON, K7M0A2, Canada.

What are the Bell store's hours of operation?

The Bell store is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, Saturday from 11:00 to 18:00, and Sunday from 12:00 to 17:00.