Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.1
131 reviews
5 stars
90
4 stars
10
3 stars
6
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and ability to resolve issues quickly, particularly highlighting employees like Dee, Caleb, and Jason.
Mixed Experiences
While some customers had excellent interactions, others reported poor service, including unhelpful staff and unresolved issues, indicating inconsistency in service quality.
Technical Issues
Several reviews mentioned frustrations with internet connectivity and technical support, suggesting a need for improvement in these areas.
Sales Practices
Customers expressed concerns about upselling tactics and lack of transparency regarding service costs, leading to dissatisfaction with the sales process.
Store Environment
The store environment received mixed feedback, with some customers appreciating the knowledgeable staff and product selection, while others noted long wait times and unprofessional behavior from certain employees.
- DBDavid Bonham-CarterNov 14, 20255.0Caleb and the guys at the Bell store in the mall have always been awesome and taken great care of me. Thanks guys
- HCHeather CrossNov 13, 20255.0Excellent quick and knowledgeable
- CPChristian PaulsOct 30, 20251.0Absolutely horrible service, terrible customer support and awful internet connection. Every time we call and ask bell to help us with our internet issues, they end up only trying to upsell us for something that’s hardly ever works to begin with. 1/10 save your money and get a provider who actually cares and works.
- DMDave McGregorAug 23, 20251.0The younger trainee was excellent but the manager needs a serious dose of CSR training (not to mention product training)
- MMMike MailmanJul 23, 20255.0Delta with Caleb today at Cat Mall Kingston ontario!!! He was absolutely wonderful! Highly recommend
Frequently Asked Questions About Bell
What services and products does the Bell store at Cataraqui Centre in Kingston offer?
The Bell store offers personal and business communication services including smartphones, tablets, connected devices, Bell Mobility, Bell Internet, Bell Satellite TV, Bell Home Phone, and Bell Total Connect services.
What are the operating hours of the Bell store at Cataraqui Centre?
The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Bell store located in Kingston?
The Bell store is located at 945 Gardiners Rd, Level 1, Cataraqui Centre, Kingston, ON, K7M7H4, Canada.
What payment methods are accepted at the Bell store in Cataraqui Centre?
The store accepts American Express, Cash, Check, Mastercard, and Visa.
How can I contact the Bell store in Cataraqui Centre by phone?
You can reach the Bell store at Cataraqui Centre by calling +1 613-634-1579.
Are there any nearby mobile phone stores close to the Bell store at Cataraqui Centre?
Yes, nearby mobile phone stores include Virgin Mobile Canada, WOW! mobile boutique, and Best Buy Canada, all within Cataraqui Centre, providing additional options for mobile devices and services.
What dining options are available near the Bell store at Cataraqui Centre?
Nearby dining options include barBURRITO and BarBurrito Canada, offering Mexican cuisine, and Booster Juice for smoothies and juices.
Can I find beauty and wellness stores near the Bell store at Cataraqui Centre?
Yes, nearby beauty and wellness stores include Shoppers Drug Mart, Beauty Boutique by Shoppers Drug Mart, Charlotte Tilbury, and Kurves Beauty Bar for various beauty and spa needs.
Are there any financial service providers near the Bell store at Cataraqui Centre?
Nearby financial service providers include H&R Block Canada, BMO Financial Group, and financial advisor Doug Cameron.
What brands and technologies can I learn about or purchase at the Bell store in Cataraqui Centre?
You can explore and purchase the latest smartphones, tablets, connected devices, Bell Mobility services, Bell Internet, Bell Satellite TV, Bell Home Phone, smart home security, and Bell Total Connect solutions.