Bell

4.1
134 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
945 Gardiners Rd, Kingston, ON
K7M7H4, Canada

Hours

Reviews

4.1
134 reviews
5 stars
91
4 stars
10
3 stars
6
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Dee, Caleb, and Jason for their exceptional service.

Service Issues

Several reviews mentioned long wait times and unresolved issues with customer support, particularly regarding internet service and phone upgrades.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unprofessional behavior from some staff members and difficulties with service resolution.

Knowledge and Support

Customers appreciated the knowledgeable staff who provided thorough assistance, although some felt that certain employees lacked adequate training.
  • NT
    Noel Cindy Tookate
    Dec 10, 2025
    1.0
    I’d give it half a star if not any at all. Been waiting for almost 3 hours to add a line and still unable to get the phone we need. Great representatives though. I’d have to give it the two men who work inside the store for exhausting all options to their abilities. But Bell itself need to fix the issue.
  • AA
    Ara A.
    Nov 28, 2025
    5.0
    5 star to Jason at Bell Cat mall Kingston
  • AF
    Altu Faltu
    Nov 26, 2025
    1.0
    Never pick ups the call!
  • DB
    David Bonham-Carter
    Nov 14, 2025
    5.0
    Caleb and the guys at the Bell store in the mall have always been awesome and taken great care of me. Thanks guys
  • HC
    Heather Cross
    Nov 13, 2025
    5.0
    Excellent quick and knowledgeable

Frequently Asked Questions About Bell

What services and products does the Bell store at Cataraqui Centre in Kingston offer?

The Bell store offers personal and business communication services including smartphones, tablets, connected devices, Bell Mobility, Bell Internet, Bell Satellite TV, Bell Home Phone, and Bell Total Connect services.

What are the operating hours of the Bell store at Cataraqui Centre?

The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.