Bell

3.9
179 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
75 Centennial Pky N, Hamilton, ON
L8E2P2, Canada

Hours

Reviews

3.9
179 reviews
5 stars
122
4 stars
5
3 stars
6
2 stars
4
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Christine, Huda, and Allen.

Negative Experiences

Several reviews mentioned poor customer service experiences, particularly with the manager Christine, who was described as rude and unhelpful.

Sales Practices

Customers expressed frustration with aggressive sales tactics and upselling, particularly regarding bundled packages that felt unnecessary.

Store Environment

The store was generally noted as clean and organized, but some customers reported long wait times and inadequate staffing.
  • SG
    Sarah G
    2 days ago
    5.0
    We recently visit bell in Eastgate because we were having trouble transferring our number over. We were greeted by Hasib and he was absolutely wonderful! He was very helpful and super friendly. Great customer service!! I would highly recommend you see him for all your phone needs!
  • NL
    Nicole Lamers
    Jan 5, 2026
    5.0
    Alyssa is absolutely amazing went above and beyond to get me my phone and the best deals im soo grateful
  • MR
    Michael Richard
    Dec 12, 2025
    5.0
    I always have a great experience when coming to this store. The staff are always friendly and helpful, the store is clean and well organized. I really appreciate how the team is always respectful and knowledgeable about plans and products. I would always recommend this location if you’re looking for a new phone or Bell services.
  • DC
    David Cann
    Dec 11, 2025
    5.0
    Just witnessed an in the field service tech named Mike on Barlake Ave, Hamilton this morning. What a great tech, courteous, polite to the people around. Helped a local resident out. I wish all tech were like this. He needs recognition.
  • AM
    Aislinn Micallef
    Nov 15, 2025
    5.0
    Hasib is the BEST! 🙌 I went in to buy a phone and ended up saving way more money than I expected. He literally went above and beyond, taking his time to research and make calls just to find me the biggest discount possible. You could tell he genuinely cared. I swear he was more excited about me saving money than I was! 😂 His customer service was amazing, super friendly, and you can tell he loves helping people. If you ever need a new phone, go see Hasib.

Frequently Asked Questions About Bell

What products and services does Bell Eastgate Square offer?

Bell Eastgate Square offers smartphones, tablets, connected devices, Bell Internet, TV services, home phone, and smart home security products.

What are the store hours for Bell Eastgate Square in Hamilton?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.