Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
3.9
174 reviews
5 stars
118
4 stars
5
3 stars
6
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received high praise for their knowledge and helpfulness, while others were criticized for rudeness and lack of professionalism.
Staff Knowledge
Several customers highlighted the expertise and helpfulness of specific staff members like Christine, Allen, and Huda, who provided excellent assistance.
Sales Practices
Concerns were raised about aggressive sales tactics and upselling, with some customers feeling pressured into purchasing unnecessary packages.
Service Issues
Numerous complaints about service delays and difficulties in resolving issues, particularly regarding account management and installation.
Store Environment
Some customers noted a clean store and friendly atmosphere, while others reported unprofessional behavior from staff.
- AMAislinn MicallefNov 15, 20255.0Hasib is the BEST! 🙌 I went in to buy a phone and ended up saving way more money than I expected. He literally went above and beyond, taking his time to research and make calls just to find me the biggest discount possible. You could tell he genuinely cared. I swear he was more excited about me saving money than I was! 😂 His customer service was amazing, super friendly, and you can tell he loves helping people. If you ever need a new phone, go see Hasib.
- TNTommy NOct 21, 20255.0Staff was knowledgeable and helpful
- JRJenny RicottoneOct 3, 20251.0I couldn’t be more disappointed with bell and their door to door reps. They are so aggressive come back multiple times because they won’t take no for an answer. Then offer us a great price and 450$ in prepaid visas that we will get after 2 billing cycles.. the rate has increased twice already since march and no gift cards are being sent. Bell Canada is saying the sales rep didn’t input the code correctly and the sales rep says bell Canada is wrong and all my neighbours already got their gift cards. I will be sharing with anyone who wants to listen to tell them how disappointed I am
- CTChris TownshendAug 12, 20251.0Trying to cancel beel from outside the country is a nightmare we dont live in canada anymore and they're still trying to either sell us service or trying to get us to put our service on a family member, hands down the worst company ever, never again would we use your service or recommend them to anyone,.
- SBSigne BaldacchinoAug 7, 20255.0Mani has been amazing. He set up my phones, accounts and got me the best accessories for my smartphone. He is a star ! Hayden was also fantastic! He really went the extra mile to ensure I was taken care of.
Frequently Asked Questions About Bell
What products and services does Bell Eastgate Square offer?
Bell Eastgate Square offers smartphones, tablets, connected devices, Bell Internet, TV services, home phone, and smart home security products.
What are the store hours for Bell Eastgate Square in Hamilton?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.
Where is Bell Eastgate Square located?
Bell Eastgate Square is located at 75 Centennial Parkway North, Level 1, Hamilton, ON L8E 2P2, in the Eastgate Square mall.
Does Bell Eastgate Square provide curbside pickup service?
Yes, Bell Eastgate Square offers curbside pickup for customer convenience.
What payment methods are accepted at Bell Eastgate Square?
The store accepts American Express, cash, check, MasterCard, and Visa.
What brands can I find at Bell Eastgate Square?
You can find Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services at this location.
Is Bell Eastgate Square a Bell Authorized Dealer?
Yes, Bell Eastgate Square is a Bell Authorized Dealer.
What nearby stores and amenities can I visit when at Bell Eastgate Square?
Nearby you can find Charm Diamond Centres (jewelry store), Coles (bookstore), Loblaw pharmacy, and H. Williams Jewellery.
Are there other mobile phone stores near Bell Eastgate Square?
Yes, nearby mobile phone stores include Wirelesswave, tbooth wireless, WOW! mobile boutique, and Koodo Shop.
What dining options are available near Bell Eastgate Square?
Nearby dining options include Jimmy The Greek (Greek restaurant), New York Fries - Eastgate Square (fast food), DAVIDsTEA (tea and café), and Pane Fresco at Fortinos (restaurant).