Bell

4.5
183 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
435 Stone Rd W, Guelph, ON
N1G2X6, Canada

Hours

Reviews

4.5
183 reviews
5 stars
153
4 stars
5
3 stars
2
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff, particularly Amy and Nick, for their exceptional customer service, patience, and knowledge.

Product Knowledge

Customers frequently noted the staff's expertise in explaining options and helping them choose the best plans and devices.

Positive Experiences

Many customers reported smooth and pleasant experiences during their visits, often highlighting the staff's willingness to go above and beyond.

Mixed Feedback

While most reviews were positive, some customers expressed frustration with phone support and service issues, indicating a need for improvement in those areas.
  • JT
    Joseph Tyoden
    6 days ago
    5.0
    Amy was super friendly and helpful! She helped us find the best plan that suits our needs. She made our process super smooth and seamless!
  • MB
    Michael Bojeczko
    Dec 17, 2025
    5.0
    I had the privilege of being served by Amy at Bell in the mall. I am moving to Nunuvat and required some extra attention getting started and was taken care of by Amy. Not only did Amy take care of my mobile needs but was also able to save my mother 250 dollars a month on all her services. Please see Amy and their team for all your Internet, TV , or Mobile needs!
  • BD
    Bridge D'Souza
    Dec 13, 2025
    5.0
    Had an outstanding experience at this location due to the above and beyond service received from Jessie. She went out of her way to keep us updated on new promotions and was always super amazing to deal with. We live almost an hour away but made the drive in to get our new phones and plans from her. 💯 recommended. Thank you!
  • IM
    Ivonne Mckee
    Dec 3, 2025
    5.0
    Great service,kind stafg
  • GK
    Gord Kidd
    Nov 19, 2025
    5.0
    Charlotte was amazing! Everything went so smoothly she has so much experience and knowledge, no stress, I could go on and on. Thanks so much!!

Frequently Asked Questions About Bell

What services and products does Bell at Stone Road Mall offer?

Bell at Stone Road Mall offers personal and business communications services including phones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the operating hours of Bell at Stone Road Mall?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It also has special holiday hours, for example, November 28, 2025, from 8:00 AM to 8:00 PM.