Bell

4.3
193 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
330 Guelph St, Georgetown, ON
L7G4B5, Canada

Hours

Reviews

4.3
193 reviews
5 stars
152
4 stars
7
3 stars
3
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Rohit and Shuvam, for their helpfulness, knowledge, and ability to resolve issues efficiently.

Staff Knowledge

Customers frequently highlighted the staff's expertise in explaining plans and troubleshooting technical issues, making the experience smooth and informative.

Mixed Experiences

While many reviews were positive, there were also reports of poor service from certain staff members, indicating inconsistency in customer experiences.

Store Environment

The store was generally described as clean and easy to navigate, contributing to a pleasant shopping experience.

Problem Resolution

Several customers noted that staff went above and beyond to resolve billing and technical issues, often providing follow-up support.
  • CR
    Christopher Robertson
    1 day ago
    5.0
    Matt was extremely helpful!!
  • OW
    Ouida Welch
    Nov 14, 2025
    5.0
    After a week of horror dealing with multiple Bell agents over the phone trying to resolve a very complex issue—caused when Bell attempted to port my landline from another carrier and ended up disconnecting my cell line while connecting my landline as my cell—we decided to visit the Bell store in Georgetown. That was truly the best decision we could have made. Matt and Britney went above and beyond to assist us. From the moment we walked in, they were friendly, patient, and incredibly knowledgeable. They took the time to fully understand our situation, clearly explained all our options, and acted on our behalf to ensure our issue was resolved correctly. Thanks to them, our cell line was reinstated and restored to our original plan. They made sure we left completely satisfied. Their professionalism and dedication genuinely stood out. It’s rare to receive such exceptional customer care, and they made what had been a stressful situation smooth and worry-free. Thank you BOTH for your outstanding service! I will definitely be returning to this location and recommending it to others.
  • KS
    Ken Stenhouse
    Nov 12, 2025
    5.0
    Matt and Brittany were amazing! Quick, friendly, and knowledgable service. Definitely recommend them for any assistance you need.
  • ML
    Margeaux Lane
    Nov 6, 2025
    5.0
    Matt was so fantastic when I was given the run around by Lucky he was able to navigate a difficult situation and deal with them for me
  • AC
    Alissia Couture
    Nov 2, 2025
    5.0
    There so polite and so quickly to help you with ur needs i recommend coming here!

Frequently Asked Questions About Bell

What services does Bell Georgetown offer?

Bell Georgetown offers telecommunications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the store hours for Bell Georgetown?

The store is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.