Bell

4.3
200 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
330 Guelph St, Georgetown, ON
L7G4B5, Canada

Hours

Reviews

4.3
200 reviews
5 stars
159
4 stars
7
3 stars
3
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Rohit, Shuvam, and Brittany.

Problem Resolution

Several reviews highlighted the staff's ability to effectively resolve complex issues, particularly with billing and device setup, leading to high customer satisfaction.

Store Environment

The store was noted for being clean and easy to navigate, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor service from specific employees, indicating inconsistency in customer experiences.
  • RR
    Rasheed Rahimi
    Jan 2, 2026
    5.0
    Armel at the Bell store in Georgetown provided outstanding service! He was knowledgeable, patient, and very helpful in finding the perfect solution for me. Five stars!
  • LL
    Lauren
    Dec 31, 2025
    5.0
    Came in for a trade-in and was helped by Diana and the manager Brittany. Both super friendly, knowledgeable, and patient!
  • DS
    Darryl swenarchuk
    Dec 30, 2025
    5.0
    Brittany (store manager) is absolutely amazing! Knowledgeable, helpful, and amazing to work with!
  • MC
    Michelle C
    Dec 30, 2025
    5.0
    Armel McDonald at the Georgetown ON store very competently assisted me in making the necessary calls to correct billing issues. As a new Bell customer I’ve been disappointed with administrative errors made after I signed up but having an employee who actually cares about making things right is keeping me from looking for service elsewhere, so far. In my opinion this young man is a great asset to Bell and some other employees could take notes. Treat your customers fairly and they will remain loyal customers. It really is as simple as that.
  • CS
    chastity smith
    Dec 15, 2025
    5.0
    AMAZING customer service provided by Maaz at the Guelph st location in Georgetown. He opened the store on time and within 2 minutes (literally) I had my old modem and new modem swapped out. Keep in mind I initially went through telephone customer service but Maaz was kind, efficient and patient when I realized my old WiFi password was on the sticker of my old modem! Thank you!

Frequently Asked Questions About Bell

What services does Bell Georgetown offer?

Bell Georgetown offers telecommunications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the store hours for Bell Georgetown?

The store is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.