Bell

4.3
282 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
25 The West Mall, Etobicoke, ON
M9C1B8, Canada

Hours

Reviews

4.3
282 reviews
5 stars
217
4 stars
16
3 stars
5
2 stars
2
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Ricky, Kashish, and Bassam.

Staff Knowledge

Several reviews noted the staff's expertise in handling various issues, with specific mentions of Roman and Christine for their thorough explanations and assistance.

Positive Experiences

Numerous customers reported excellent experiences, often mentioning the friendly and welcoming atmosphere of the store.

Long Wait Times

Some customers expressed frustration with long wait times due to insufficient staffing during busy periods.

Mixed Experiences

While many reviews were positive, there were instances of poor service, particularly from certain employees, leading to dissatisfaction.
  • AY
    Anton Yeretsky
    3 days ago
    5.0
    Ricky is the best!!! A perfect combination of high professionalism, knowledge and best service!
  • LC
    Lídia Correia
    6 days ago
    5.0
    Ricky was extremely helpful. I switched from Roger’s to Bell and he was very pleasant and courteous to work with. I highly recommend this store!
  • NT
    Nelson Tongio
    Nov 16, 2025
    5.0
    What a wonderful experience we had at the Bell Store at Sherway Gardens.The representatives Kashish and Abdullah were very efficient and super knowledgeable and absolutely know what they are doing.Very professional and amiable at all times even under pressure in a busy environment. We recommend this location anytime! MORE POWER TO THESE GUYS! I AM A HAPPY CUSTOMER!
  • RO
    Ryszard Ossowski
    Nov 11, 2025
    5.0
    Ricky is person to be proud to have as employee.Im very happy with his service. He was very helpful to resolve my problem.
  • VS
    Veronika Sheremeta
    Nov 10, 2025
    5.0
    I've been here many times and always heard that I can't help you. I even waited 40 minutes once before being told to call Bell. Don't we do that here? ❗️But twice I fell into the hands of this wonderful man Ricky, who helped me with all my problems and solved them. He is a wonderful person who will help you without any "buts". If you need help, contact him.❗️ I hope Bell appreciates such employees because they are simply a treasure.🫶🏻

Frequently Asked Questions About Bell

Where is the Bell store located in Etobicoke?

The Bell store is located at 25 The West Mall, Level 1-8905, Sherway Gardens, Etobicoke, ON, M9C1B8, Canada.

What are the operating hours of the Bell store at Sherway Gardens?

The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM. Special holiday hours may vary, with some days opening as early as 8:00 AM and closing up to 9:30 PM.