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Virgin Plus

4.7
(284 reviews)
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Business Details

1 Bass Pro Mills Dr, Concord, ON
L4K5W4, Canada
(905) 669-1112
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop

Location

Virgin Plus
1 Bass Pro Mills Dr, Concord, ON
L4K5W4, Canada

Hours

Reviews

4.7
284 reviews
5 stars
248
4 stars
11
3 stars
11
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Sim, Thujeeban, and Joao for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.

Efficient Service

Many reviews mentioned quick and efficient service, with staff resolving issues and completing transactions in a timely manner.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences at the Vaughan Mills location, often recommending specific employees for their outstanding service.
  • PS
    Philip S
    3 days ago
    5.0
    Sim is the best, helped me out with finding better phone and Internet plan. He's your go to guy!
  • RP
    reshma patel
    Feb 15, 2026
    5.0
    Alain Sherwin helped the best way…. Recommend to reach out to him in Vaughan mills
  • MM
    Mohammed Muthanna
    Feb 7, 2026
    5.0
    Excellent service! Sim, and Hasti handled our order quickly and professionally.
  • RM
    Roman Markoja
    Feb 2, 2026
    5.0
    Sidat and sim at virgin plus at vaughan mills has given the best service of all time in our 30 years with using phone services they need a raise and promotion
  • RB
    Roberto Del Bono
    Jan 2, 2026
    5.0
    Came to this location to save money, Marlon and Alain were the best! They helped me save money and stay under the Bell network! Thank you guys!
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Brand Certified Facts from Virgin Plus

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Certified February 22, 2026Yext Knowledge Graph
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