Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.2
317 reviews
5 stars
240
4 stars
15
3 stars
8
2 stars
6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ishan, Josh, and Rania.
Sales Experience
Several reviews highlighted positive experiences with sales associates who provided good deals and helped customers find suitable plans.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, particularly with staff like Josh and Marco.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding misleading information and unhelpful staff.
Product Knowledge
Staff members were frequently noted for their knowledge about products and services, helping customers make informed decisions.
- NSnidhi sharmaNov 16, 20255.0I had an absolutely wonderful experience at the Bell Store in Vaughan. The sales consultant, Mr. Rajat, went above and beyond to help me. He is incredibly humble, patient, and knowledgeable. He helped me with my plan and device, explained everything without rushing, and actually cared about making sure I was satisfied. The whole process felt super easy and stress-free.
- AGAngelica GalicanoNov 16, 20251.0Sales consultant Rajat is not helpful and very rude and condescending. Did not accommodate us properly with our concern and laughing at us for not understanding our bill? At least have the decency to explain it properly or quit your job if you’re not happy there.
- PBProd Cyber BeatsNov 12, 20255.0Great experience definitely one of the better Bell locations I’ve been too. I did have to wait a few minutes before getting help but it’s unexpected to be this busy in the afternoon on a weekday. Ishan was the person who helped me and he was very friendly, was able to find exactly what I wanted (even though it was their last one) and I’m very satisfied with the ease of the process as I expected to spend significantly longer here.
- IGivrinder gillNov 11, 20255.0Amazing service from Ishan. Super helpful, explained everything clearly and made the process easy.
- MGMaxim GlobakNov 1, 20251.0I had one of the most frustrating experiences at this Bell store, especially with the manager (I believe his name was Beremen, but I may be slightly off). For some reason, Bell allowed two different accounts to be registered under the same email address. Because of this, when I try to log into the MyBell app, I only see the account with a $0 balance, it’s meaning I can’t make any payments. At another store, I was told to call support. When I called support, they told me to go back to a store or add my account through the app. The app doesn’t allow that. So I came to this location hoping they could help. Once again, I was told they couldn’t do anything and that I should “do it through the website.” When I asked if they could help me log in through the website in the store, they said they’re not allowed to open “third-party websites.” But it literally Bell’s own website, and the manager’s response was: “Don’t tell me how to do my job.” I honestly couldn’t believe it. Who is supposed to fix this, if Bell’s system allows multiple accounts under one email and there’s no way to merge them in the app? At this location, I felt like the staff simply didn’t care if it’s not tied to their sales metrics, they just shrug it off. If you ever run into an account issue or anything slightly outside a simple sale, avoid this store and especially the manager I mentioned above.
Frequently Asked Questions About Bell
What services does the Bell store at Vaughan Mills offer?
The Bell store at Vaughan Mills offers personal and business communications services, including smartphones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Internet, Bell Home Phone, and Bell Total Connect services.
Where is the Bell store located in Vaughan Mills?
The Bell store is located at 1 Bass Pro Mills Dr, Level 1-116, Vaughan Mills, Concord, ON, postal code L4K5W4, Canada.
What are the Bell store's opening hours at Vaughan Mills?
The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Which payment methods are accepted at the Bell Vaughan Mills store?
The store accepts American Express, Cash, Check, MasterCard, and Visa payments.
What types of products can I find at the Bell store in Vaughan Mills?
You can find phones, tablets, mobile internet devices, mobile TV, rate plans, and SIM cards for Lucky Mobile and Virgin Plus.
What is the main contact phone number for the Bell store at Vaughan Mills?
You can reach the Bell store at Vaughan Mills by phone at +1 905-669-9544.
How can I find the Bell store at Vaughan Mills using public transit or nearby landmarks?
The Bell store is located inside Vaughan Mills shopping center near Bass Pro Shops, making it easy to find alongside other popular stores like The Source and Rogers mobile phone stores.
What other mobile phone stores are close to the Bell store in Vaughan Mills?
Nearby mobile phone stores include Rogers and The Source, which provide additional options for devices and services within the Vaughan Mills shopping center.
Are there dining options near the Bell store at Vaughan Mills for customers to visit before or after their shopping?
Yes, nearby dining options include Tim Hortons, Freshly Squeezed smoothie bar, Pickle Barrel restaurant, and Dippin Dots ice cream shop within the shopping center.
Can I find other retail stores near the Bell Vaughan Mills location for a complete shopping experience?
Yes, nearby retail stores include GNC Canada for health supplements, Designer Depot for clothing, Kitchen Stuff Plus for home goods, and Saks Fifth Avenue OFF 5th for department store shopping.