Bell

Reviews

• SN

  Sam Neal

  Mar 21, 2026
  2.0
  Went to replace my phone yesterday and had a very pleasant experience until after I paid. I requested that I complete the setup, and general configuration myself including screen protector etc. The once pleasant interaction turned sour when I was given a hard time about leaving with everything and in doing so, I would also be saving them time. If you want to set up your stuff exactly the way you want be firm and repeat yourself. Was there for 1 hour 40 minutes and did not expect to be looked at like I was stupid when their only reason for doing so is because "it's part of service" I have requested that service be left out, what's the problem?
• VD

  V Dickson

  Mar 19, 2026
  2.0
  About the nicest thing I can say about Bell customer service is that it is better than Rogers, although a can of kidney beans would likely provide better customer service than Rogers. Here's my main takeaway from my most recent Bell experience. The price for a phone upgrade was higher by $30 when I went to the Bell store than it was when I phoned 310-BELL. When I asked the lady at the store why this was so she replied because you're buying at the store, to which I replied that's a Monty Python answer, to which she just stared. I ended up getting my upgrade through Best Buy which was cheaper than the 310 quote by $10. Why can't Bell just be consistent with their pricing for everyone every time? Whenever I communicate with Bell I am always hyper-vigilant about asking exactly the right questions because I know they will not volunteer information that might help me get the best possible deal. I know that's just corporate opportunism, but it's really ugly and one of the details of modern life that adds stress and fosters resentment for millions of people so that thousands of shareholders can benefit financially. It doesn't have to be that way.
• JG

  jeril george

  Mar 12, 2026
  1.0
  Terrible service and the lady had no interest in the business.
• BF

  Bigg Flipss

  Mar 4, 2026
  5.0
  I don’t know what branch or where he works but today on March 4 , 2026 I have received exceptional service from man by the name of Mohamed (like the boxer ) and did a great job of answering my questions. Will definitely using and referring other to bell Canada
• TK

  Tara Kivlichan

  Feb 27, 2026
  1.0
  I am absolutely infuriated with Bell Canada. In one month they decided to double my bill. What a load of garbage. Needless to say, I am looking for new services. I would strongly advise that everybody look closely at their monthly statement. And if anybody has any other options, please forward them my way.