Bell

4.2
255 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
355 Hespeler Rd, Cambridge, ON
N1R6B3, Canada

Hours

Reviews

4.2
255 reviews
5 stars
188
4 stars
14
3 stars
5
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their friendliness, professionalism, and willingness to help, with many customers specifically mentioning individuals like Monali, Ellie, and Garrett.

Technical Assistance

Customers appreciated the technical knowledge of staff members who effectively resolved issues related to phone setups and service transfers.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding service quality and communication issues.

Store Environment

The store atmosphere was described as friendly and welcoming, contributing to a positive shopping experience for many customers.
  • AC
    Angela Cable
    Jan 5, 2026
    5.0
    Thank you Harjot for all your help in sorting out an unexpected buyers remorse situation. I’m truly appreciative of your help in getting things sorted. 5 stars! This is why I recommend Bell to everyone!
  • FZ
    Farheen Zehra
    Dec 28, 2025
    5.0
    Sales representative shay was really helpful and give me really pleasant customer service
  • RA
    Reval Alexander
    Dec 28, 2025
    5.0
    Today I went to Bell to look for good plans for my mobile service. The Staff, Elie, was very good at helping us to find good plans that is best suited for me at the time. She was super nice and did not made us regret the time we spent in the store. She helped me to get the best plan i needed. Try this store as it would be super helpful and worth the time for you as well. Thank you, Elie.
  • JH
    Jen Hassum
    Dec 24, 2025
    5.0
    Excellent staff members who helped me with a complex set up. Technical knowledge, very friendly. Monali and Shay, thank you!
  • MA
    Music & Books Ayr
    Dec 18, 2025
    5.0
    After waiting on hold for hours on the phone with Belle, finally went into the store and had the easiest most seamless interaction with Edward ever. Don’t call go in so worth it

Frequently Asked Questions About Bell

Where is the Bell store located in Cambridge Centre?

The Bell store is located at 355 Hespeler Rd, Level 1, Cambridge, ON N1R6B3, inside the Cambridge Centre.

What are the Bell store's regular opening hours?

The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.