Bell

4.1
245 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
355 Hespeler Rd, Cambridge, ON
N1R6B3, Canada

Hours

Reviews

4.1
245 reviews
5 stars
179
4 stars
14
3 stars
4
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.

Problem Resolution

Customers appreciated the staff's ability to resolve issues effectively, often going above and beyond to ensure satisfaction.

Store Environment

The atmosphere in the stores was described as friendly and welcoming, contributing to positive customer experiences.

Product Knowledge

Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service quality and communication.
  • MP
    Martin Pemberton
    5 days ago
    5.0
    Monali was great! Took the time to convert my account type, set me up on a new phone, and transferred my wife to my old phone. I would highly recommend asking for her for all your Bell needs. Thank you Monali!!!
  • HH
    Harman
    Nov 10, 2025
    5.0
    Brought I phone 17 pro today. Got really service from Connor and good plan.
  • KS
    Kayla Schram
    Nov 10, 2025
    5.0
    Monali was amazing! Ellie was amazing! They were the only people who could figure out why my RCS messages weren't working after being in the store three different times and no one was able to help me at all! If you come into store, ask for these two!
  • JF
    jake ferber
    Nov 6, 2025
    5.0
    Greatest customer service ive ever experienced. So polite and friendly. Would definitely come back in the future. Karan was super helpful and kind gave me the best deals ive ever gotten at a mobile store. 10 out of 10 top notch service. A happy customer walked out of the store.
  • AP
    Alyssa Pandeirada
    Oct 24, 2025
    5.0
    I had a REALLY great experience at the Bell Store in the Cambridge Centre. The staff were friendly and knowledgeable. They weren't dismissive of my frustration with the company lol and helped me find the best deal on a new phone !! It was easy transferring everything over from my old phone to my knew phone. I would go back there to get a phone again :) Thank-you !!

Frequently Asked Questions About Bell

Where is the Bell store located in Cambridge Centre?

The Bell store is located at 355 Hespeler Rd, Level 1, Cambridge, ON N1R6B3, inside the Cambridge Centre.

What are the Bell store's regular opening hours?

The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.