Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.1
245 reviews
5 stars
179
4 stars
14
3 stars
4
2 stars
4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.
Problem Resolution
Customers appreciated the staff's ability to resolve issues effectively, often going above and beyond to ensure satisfaction.
Store Environment
The atmosphere in the stores was described as friendly and welcoming, contributing to positive customer experiences.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service quality and communication.
- MPMartin Pemberton5 days ago5.0Monali was great! Took the time to convert my account type, set me up on a new phone, and transferred my wife to my old phone. I would highly recommend asking for her for all your Bell needs. Thank you Monali!!!
- HHHarmanNov 10, 20255.0Brought I phone 17 pro today. Got really service from Connor and good plan.
- KSKayla SchramNov 10, 20255.0Monali was amazing! Ellie was amazing! They were the only people who could figure out why my RCS messages weren't working after being in the store three different times and no one was able to help me at all! If you come into store, ask for these two!
- JFjake ferberNov 6, 20255.0Greatest customer service ive ever experienced. So polite and friendly. Would definitely come back in the future. Karan was super helpful and kind gave me the best deals ive ever gotten at a mobile store. 10 out of 10 top notch service. A happy customer walked out of the store.
- APAlyssa PandeiradaOct 24, 20255.0I had a REALLY great experience at the Bell Store in the Cambridge Centre. The staff were friendly and knowledgeable. They weren't dismissive of my frustration with the company lol and helped me find the best deal on a new phone !! It was easy transferring everything over from my old phone to my knew phone. I would go back there to get a phone again :) Thank-you !!
Frequently Asked Questions About Bell
Where is the Bell store located in Cambridge Centre?
The Bell store is located at 355 Hespeler Rd, Level 1, Cambridge, ON N1R6B3, inside the Cambridge Centre.
What are the Bell store's regular opening hours?
The Bell store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What special hours does the Bell store have on holidays?
On holidays like November 23 to 30, 2025, the Bell store has varied hours, generally opening between 10:00 AM and 11:00 AM and closing between 6:00 PM and 9:00 PM.
What languages are spoken at the Bell store in Cambridge Centre?
The Bell store staff communicate in English.
Which Bell services and products are available at this location?
This Bell store offers mobile phones, tablets, smartphones, rate plans, Satellite and Fibe TV, internet service, home phone service, and smart home security solutions.
What payment methods does the Bell store accept?
The Bell store accepts American Express, cash, check, Mastercard, and Visa.
Which nearby clothing stores can I visit around the Bell store?
Nearby clothing stores include Urban Behavior, RW&CO., Bootlegger, Bluenotes, and Stitch It Clothing Alterations located within Cambridge Centre.
What restaurants are close to the Bell store for grabbing a bite before or after my visit?
You can visit nearby restaurants such as Applebee's Grill + Bar, California Thai, Osmow's Shawarma, East Side Mario's, and Teavana Tea Room, all within Cambridge Centre.
Are there other mobile phone stores near the Bell location?
Yes, T-booth Wireless and another Bell mobile phone store are located nearby which can offer additional options for mobile devices and services.
Can I get my phone repaired near the Bell store?
Yes, Mobile Klinik, a mobile phone repair and computer service shop, is located close to the Bell store for your repair needs.