Bell

4.7
302 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
777 Guelph Line, Burlington, ON
L7R3N2, Canada

Hours

Reviews

4.7
302 reviews
5 stars
273
4 stars
4
3 stars
3
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Jana, Micky, and Ibrahim for their helpfulness, patience, and knowledge.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to explain options clearly, making the process of choosing plans and devices easier.

Positive Experiences

Many customers expressed satisfaction with their experiences, often mentioning that they would return due to the quality of service received.

Concerns with Sales Practices

A few reviews raised serious concerns about aggressive sales tactics and misleading practices, particularly towards vulnerable customers like seniors.
  • AA
    ahmed ali
    4 days ago
    5.0
    Jana was so thoughtful and helpful. Really appreciated the customer service would highly recommend.
  • CO
    Cindy Ottaway
    5 days ago
    5.0
    Micky was great
  • UM
    Urmila Mistry
    Dec 21, 2025
    5.0
    Nicky helped got my phone bk to what it was. He was excellent help. Thanks
  • SH
    SHANNON HUMM
    Dec 10, 2025
    5.0
    jana and ibrahim were fast and patient,helped me figure out my in no time and talk to a bell rep for me to figure out my bill great service
  • MA
    Melinda Asztalos
    Dec 4, 2025
    5.0
    Fantastic. Great service from Ibrahim. He was so helpful and knowledgable. He was lovely to deal with. Wonderful customer service.

Frequently Asked Questions About Bell

Where is the Bell store located in Burlington?

The Bell store is located at 777 Guelph Line, Level 1, Burlington Mall, Burlington, ON L7R3N2, Canada.

What products and services does the Bell store at Burlington Mall offer?

The store offers phones, tablets, mobile internet, mobile TV, rate plans, Lucky Mobile and Virgin Plus SIM cards, as well as services like television, internet, phone lines, calling features, and wireless services.