Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.5
303 reviews
5 stars
253
4 stars
8
3 stars
9
2 stars1
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dylan, Chris, and Haya for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service they received, with many mentioning minimal wait times and smooth processes during their visits.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and services, helping customers find the best deals and solutions for their needs.
Mixed Experiences
While many customers had positive interactions, there were a few reports of poor service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.
- JDjames doyle2 days ago5.0I went to Bell at mapleview Haya and Dylan took care of me in a professional manner and I was very pleased with everything they did for me! And they suggested if there is anything else I need help with they both will be there to help me.
- SMSavic Marko6 days ago5.0Had a 6/5 Star experience with Chris. He’s very knowledgeable and efficient. Helped me upgrade to a newer phone and problem solved like a champ when we needed to problem solve. Easy and pleasant transaction
- SPSunny ParkDec 30, 20255.0The 4.5 star rating average across all the reviews really is well deserved. My Fianceé and I walked in to what was a very busy store. We were told to chat with the manager, Chris, so we waited. I won't sugar-coat it, it was quite a long wait. What stood out to me, and what made the wait worth it, was seeing how John and Chris multi-tasked and handled the busy store. They were just a 2 man shop that day. However, they did their absolute best to tend to every customer and answer as many questions as they could without neglecting the customer they were helping. Before even receiving help, that made me feel that we were in good hands. The communication between them, the understanding they had with each other, the way Chris manages, were all amazing. That was only confirmed when we were ACTUALLY being helped by Chris. His style of management as well as how we treats the customers is phenomenal. Everyone talks about being "customer oriented" or caring about the "customer's experience" or "fostering a healthy workplace", but Chris really lives this out. It's so so so refreshing to see a manager who truly (and very explicitly) impacts his store in such a positive way. He sat with us, joked, laughed, answered all of our questions, made sure we were able to get the best value for our money, and really made the experience wonderful. He also bragged about how great his team is - can you imagine, a manager who is actually proud of the team he works with! I can't remember the last time I left a customer service interaction feeling so grateful and relieved to have been helped by them. Chris stayed and helped us past 9pm (closing time), and still thanked US for our patience. I remember saying to him "You're going to make me stay with Bell. Not because of Bell, but because of you. I'm only going to come talk to you from now on". I fully mean that. Everyone wants loyal and regular customers, but no one puts the work in. Chris does. John does. The whole team does. Chris made sure to double, triple, and quadruple check all of the information, which actually led to catching a possible mistake - good on you Chris! It was a wonderful experience to be helped by Chris, and I am usually not one to hand out flowers for people just doing their jobs - but I will gladly do so if they go above and beyond like him and his team.
- MSmacy santosDec 27, 20255.0James and John are AMAZING!!!!! They helped us so much during Boxing Day time so we are so grateful to them. They did everything they could to make sure we were satisfied and we are glad to have still been with Bell. They deserve a raise!!
- BSBalpreet SinghDec 26, 20255.0Moe was absolutely amazing and extremely helpful. He was patient, knowledgeable, and made the entire experience smooth and stress-free. He took the time to explain everything clearly and genuinely cared about helping us. Truly excellent customer service—thank you, Moe.
Frequently Asked Questions About Bell
What services does the Bell store at Mapleview Shopping Centre offer?
The Bell store offers personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What are the operating hours of the Bell store at 900 Maple Ave?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Bell store located within the Mapleview Shopping Centre?
The Bell store is located at 900 Maple Ave, Level 1, Burlington, ON, inside Mapleview Shopping Centre.
What payment methods are accepted at the Bell store?
The store accepts American Express, Cash, Check, MasterCard, and Visa.
Which phone and internet products are available at this Bell store?
Products include phones, tablets & mobile internet, mobile TV, rate plans, network coverage & travel options, Lucky Mobile SIM cards, and Virgin Plus SIM cards.
Can I find smartphone accessories and devices at the Bell Mapleview location?
Yes, the store offers the latest smartphones, tablets, connected devices, and accessories on Canada’s best network.
What languages are spoken at the Bell store in Mapleview Shopping Centre?
The store provides services in English.
How can I contact the Bell store at Mapleview Shopping Centre?
You can reach them by phone at +1 905-681-0833 or visit their store locator page online.
Are there dining options near the Bell store at Mapleview Shopping Centre?
Yes, nearby dining options include The Chopped Leaf for healthy salads, KFC for fast food chicken, and Sakura Ichiban Express for sushi.
What other shopping options are near the Bell store at Mapleview Shopping Centre?
Nearby shopping includes clothing stores like Zara and Boathouse, shoe stores such as Call It Spring and Feet First, and specialty stores like Pandora Jewellery and Michael Kors.
Can customers combine a visit to Bell with other services in Mapleview Shopping Centre?
Absolutely, customers can visit Bell for telecom needs and also enjoy fashion retailers like RW&CO., fast food like Taco Bell Canada, or get tech support from Electronics Boutique nearby.