Bell

4.4
285 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
900 Maple Ave, Burlington, ON
L7S2J8, Canada

Hours

Reviews

4.4
285 reviews
5 stars
235
4 stars
8
3 stars
9
2 stars
1
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Chris, Dylan, and Haya, for their exceptional service, patience, and willingness to help.

Knowledgeable Staff

Employees were frequently noted for their product knowledge and ability to explain options clearly, helping customers find the best deals.

Positive Experiences

Numerous reviews highlighted enjoyable and stress-free experiences during phone upgrades and plan changes.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported, particularly regarding unhelpful staff and long wait times.

Problem Resolution

Several customers commended staff for going above and beyond to resolve technical issues and ensure customer satisfaction.
  • NB
    Nijola Barker
    Nov 17, 2025
    5.0
    Robert and I were at the Bell store at Mapleview Mall today November 17th and purchased an iPhone. James looked after us and I have to say the level of service that he provided for us was beyond 100%. He took his time to spend with us, I have to commend him for that! It was a pleasure to meet you and look forward to doing business with you again. Thank you again.
  • DA
    DArcy Wright (Artista)
    Nov 15, 2025
    5.0
    John, and Chris the manager, were good enough to keep working to get my data back online until we had success, after they were supposed to close. They got it reconnected and working perfectly. Both are very friendly and excellent at their jobs! They deserve recognition….and a raise! ;) Thanks guys, you made my night/weekend 🎉😁🙇
  • VS
    Vishal Saujani
    Nov 14, 2025
    5.0
    I spoke with Chris. I could not recommend a better associate. He multi tasked with all my account issues and other customers at the same time. He kept a level head still invested in every conversation and ALWAYS had an answer. John was great too. He was very helpful as well until it had to escalate (which was not his fault).
  • CD
    Caitlin Dooley
    Nov 13, 2025
    5.0
    Chris, the Store Manager, and JP (WELCOME BACK!) were so incredibly helpful. I brought my senior mom in for help and they were so patient and attentive. It was busy in the store and they gave us undivided attention, truly appreciated both of them. I hate the monopoly that Bell and Rogers have on telecoms in Canada, and these two employees made me hate Bell a little less....great hires.
  • DT
    Doug and Kathy Thompson
    Nov 12, 2025
    5.0
    We visited the Mapleview store on Monday & Dylan couldn’t have given us better customer service. He was the only rep in the store, & was serving 2 customers at once. He was patient, kind, polite & intelligent. He even responded politely to a 3rd customer’s question, who then was rude to Dylan & left the store. Dylan answered all our questions & gave us great info. We upgraded to IPhone 17 with Dylan’s help on some issues with my old phone. His customer service was exemplary! We wish more of our experiences could be like this one. It was a real pleasure to deal with him. Thanks Dylan!! ⭐️

Frequently Asked Questions About Bell

What services does the Bell store at Mapleview Shopping Centre offer?

The Bell store offers personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the operating hours of the Bell store at 900 Maple Ave?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.