Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Yash, Asheek, and Sandra for going above and beyond to assist.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and plans, which helped customers make informed decisions.
Positive Experiences
Overall, customers reported positive experiences at the store, often mentioning the friendly atmosphere and willingness of staff to help.
Concerns with Pricing
Some customers expressed dissatisfaction with pricing practices, particularly regarding activation fees and loyalty incentives for long-term customers.
US
udbhav srivastav
Dec 31, 2025
5.0
I had an amazing experience with Yash Divecha at this store. He helped me secure the best Boxing Day deal on the new iPhone and made the entire process incredibly smooth. What really stood out was his time management — no waiting around, no wasted time. He knew exactly what he was doing and handled everything efficiently.
Yash is truly the go-to person and the real solution for any issue at this store in Brantford. Professional, knowledgeable, and customer-focused. I would highly recommend him to anyone looking for great deals and excellent service!
MP
Mansi Padia
Dec 30, 2025
5.0
Yash was just amazing!! He did all he can to get my plan as well as saved alot of money bcz of him. Asheek was great helping to setup my phone. Highly recommend to visit the store. I am happy to have Bell as my service provider!!
KS
Keval Solanki
Dec 29, 2025
5.0
Had been using a different network service for the past 3 years.Yash,got me the best deal,switched to Roger’s because of him.Great human being,has good knowledge and communication skills.
DD
Dushanna Daniel
Dec 18, 2025
5.0
Yash was a great help! He went above and beyond for me. My fiance and I were in a tough spot trying to get our lines connected before we get married, and he made sure that we were taken care of and got it all sorted for us. Rohail was also a great help as well, he was fun to talk to! Highly recommend going to them if you need help!
JM
Jacob Marsdin
Dec 18, 2025
5.0
Yash and Rohail were super helpful in assisting my fiancé. They went above and beyond for us making sure we were well taken care of and our goal was accomplished. They showed that they truly cared about their customers.
What are the operating hours of Virgin Plus at Lynden Park Mall?
Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Virgin Plus located in Brantford?
Virgin Plus is located at 84 Lynden Rd, Level 1-14, Lynden Park Mall, Brantford, ON N3R6B8, Canada.
What types of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone services and devices.
How can I contact Virgin Plus at Lynden Park Mall?
You can reach Virgin Plus by calling +1 519-759-6351.
Does Virgin Plus have an official website?
Yes, the official website for Virgin Plus is https://www.virginplus.ca.
Are there other mobile phone stores near Virgin Plus in Lynden Park Mall?
Yes, nearby mobile phone stores include Wireless DNA - Fido Exclusive Dealer, Bell, Wirelesswave, Fido, Koodo, and WOW! mobile boutique.
What shopping options are available near Virgin Plus in Lynden Park Mall?
Nearby shopping options include clothing stores like Maurices, Ardene, Bikini Bay, Tip Top, H&M, Old Navy, Bluenotes, Garage, and accessory shops like Lids and Hallmark.
Are there any dining options near Virgin Plus at Lynden Park Mall?
Yes, nearby dining options include Mrs Vanelli's Pizza & Italian Foods and New York Fries - Lynden Park Mall.
Can I visit a beauty and spa service near Virgin Plus?
Yes, Benefit Cosmetics Brow Bar is a nearby beauty and spa service located in Lynden Park Mall, convenient for a visit before or after your trip to Virgin Plus.
What is the time zone for Virgin Plus at Lynden Park Mall?
Virgin Plus operates in the America/Toronto time zone.