Virgin Plus

4.6
159 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
84 Lynden Rd, Brantford, ON
N3R6B8, Canada

Hours

Reviews

4.6
159 reviews
5 stars
136
4 stars
6
3 stars
2
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Yash, Asheek, and Sandra for going above and beyond to assist.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and plans, which helped customers make informed decisions.

Positive Experiences

Overall, customers reported positive experiences at the store, often mentioning the friendly atmosphere and willingness of staff to help.

Concerns with Pricing

Some customers expressed dissatisfaction with pricing practices, particularly regarding activation fees and loyalty incentives for long-term customers.
  • US
    udbhav srivastav
    Dec 31, 2025
    5.0
    I had an amazing experience with Yash Divecha at this store. He helped me secure the best Boxing Day deal on the new iPhone and made the entire process incredibly smooth. What really stood out was his time management — no waiting around, no wasted time. He knew exactly what he was doing and handled everything efficiently. Yash is truly the go-to person and the real solution for any issue at this store in Brantford. Professional, knowledgeable, and customer-focused. I would highly recommend him to anyone looking for great deals and excellent service!
  • MP
    Mansi Padia
    Dec 30, 2025
    5.0
    Yash was just amazing!! He did all he can to get my plan as well as saved alot of money bcz of him. Asheek was great helping to setup my phone. Highly recommend to visit the store. I am happy to have Bell as my service provider!!
  • KS
    Keval Solanki
    Dec 29, 2025
    5.0
    Had been using a different network service for the past 3 years.Yash,got me the best deal,switched to Roger’s because of him.Great human being,has good knowledge and communication skills.
  • DD
    Dushanna Daniel
    Dec 18, 2025
    5.0
    Yash was a great help! He went above and beyond for me. My fiance and I were in a tough spot trying to get our lines connected before we get married, and he made sure that we were taken care of and got it all sorted for us. Rohail was also a great help as well, he was fun to talk to! Highly recommend going to them if you need help!
  • JM
    Jacob Marsdin
    Dec 18, 2025
    5.0
    Yash and Rohail were super helpful in assisting my fiancé. They went above and beyond for us making sure we were well taken care of and our goal was accomplished. They showed that they truly cared about their customers.

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Lynden Park Mall?

Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Where is Virgin Plus located in Brantford?

Virgin Plus is located at 84 Lynden Rd, Level 1-14, Lynden Park Mall, Brantford, ON N3R6B8, Canada.