About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.5
145 reviews
5 stars
122
4 stars
6
3 stars2
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Yash, Sandra, and Natalie for their exceptional service.
Sales Experience
Many reviews highlighted positive experiences during the sales process, with staff taking time to explain options and help customers find the best deals.
Technical Support
Several customers reported effective assistance with technical issues, particularly with SIM card problems and phone upgrades, showcasing staff's problem-solving skills.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with specific incidents, including issues with activation fees and customer service interactions.
Store Environment
Feedback indicated a need for improved store comfort, such as seating for waiting customers, particularly seniors.
- CJCarrie Jones3 days ago5.0Yash is amazing, if anything can bring you back to Bell he did, with the phone plan deals an unlimited data to the amazing fibre optic service. Yash amazing knowledge got us better deals then the Black Friday promotion, to setting up 3 new phone plans and installation date set, makes using the service well worth your money! All under $150.00 plus an added bonus $100.00 gift card in mail and Yash in store gifts. Just the service alone make coming back to Bell worth it! Thanks Yash
- PSPhilip SpongNov 16, 20255.0asheek is amazing, above and beyond more than helpful, in and out of the door in 30 minutes, it was an amazing discount on a smartwatch, in fact the latest kind, thank you for everything
- ARAmrutha ReddyNov 11, 20255.0We were very happy to see the kind of service we recieved at this store. The store team helped us to make best choice among all the plans and spent a lot of time to explain everything. They showed willingness to help and were not trying to force a sale unlike some other stores. They also provided us with all the documents from our plan which we needed. I would give them 5+ stars and would recommend this store to others as well. 🙏
- SSS SNov 11, 20255.0Excellent experience!! I am glad that I visited this store to get our first new connections. The whole team was so professional including Yash and Asheek, who quickly helped me to understand details of the plans and helped me to opt for the best plan. I was really happy to the service that was offered on this store and would recommend others to visit the store as well if they are planning to transfer or get a new service.
- TMTara MageeNov 10, 20255.0Rohail and Yash are fantastic at virgin Mobile definitely recommend them. Very helpful, kind and dedicated to working hard to help us out 10 out 10.
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Lynden Park Mall?
Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Virgin Plus located in Brantford?
Virgin Plus is located at 84 Lynden Rd, Level 1-14, Lynden Park Mall, Brantford, ON N3R6B8, Canada.
What types of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone services and devices.
How can I contact Virgin Plus at Lynden Park Mall?
You can reach Virgin Plus by calling +1 519-759-6351.
Does Virgin Plus have an official website?
Yes, the official website for Virgin Plus is https://www.virginplus.ca.
Are there other mobile phone stores near Virgin Plus in Lynden Park Mall?
Yes, nearby mobile phone stores include Wireless DNA - Fido Exclusive Dealer, Bell, Wirelesswave, Fido, Koodo, and WOW! mobile boutique.
What shopping options are available near Virgin Plus in Lynden Park Mall?
Nearby shopping options include clothing stores like Maurices, Ardene, Bikini Bay, Tip Top, H&M, Old Navy, Bluenotes, Garage, and accessory shops like Lids and Hallmark.
Are there any dining options near Virgin Plus at Lynden Park Mall?
Yes, nearby dining options include Mrs Vanelli's Pizza & Italian Foods and New York Fries - Lynden Park Mall.
Can I visit a beauty and spa service near Virgin Plus?
Yes, Benefit Cosmetics Brow Bar is a nearby beauty and spa service located in Lynden Park Mall, convenient for a visit before or after your trip to Virgin Plus.
What is the time zone for Virgin Plus at Lynden Park Mall?
Virgin Plus operates in the America/Toronto time zone.