Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Location
Hours
Reviews
4.1
157 reviews
5 stars
110
4 stars
10
3 stars
5
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff received high praise for their helpfulness, while others were reported as rude and unprofessional.
Staff Performance
Several employees, particularly Matt and Gwendolyn, were highlighted for their exceptional service and problem-solving skills.
Store Environment
Customers expressed dissatisfaction with the store's atmosphere, citing unhelpful attitudes and poor service from certain staff members.
Product Availability
Issues with product availability and fulfillment were noted, leading to frustration among customers.
- BDBrandon Dunn4 days ago5.0Matthew the store manager is great, came in needing to change lines from personal to business as well as upgrade two phones, extremely helpful and great to deal with. Highly recommend.
- BWBill WilsonDec 20, 20255.0Always is helpful, I only wait for Gwen, great service
- TSTerry SandersDec 19, 20255.0Camille was very pleasant. I ordered a phone for my wife and I and she helped us throughout the process and saved us a lot of head ache having to figure it out on our own. She was pleasant to work with
- BDBrendan DunlopDec 15, 20251.0Very poor customer service from Camille. That is who she identified herself as but refused to show her name tag or spell her name. Came in with my partner to upgrade her phone and possibly switch my services over to Bell from a competitor. She was extremely rude and condescending, talking to my partner like she was less than intelligent. When I stated we didn't appreciate being talked to like that she rolled her eyes. When I said that was also not appreciated she made a face at me. I don't know who she thinks she is but she just lost this bell location a probable $2000 sale plus the monthly fees for services. I asked to speak to the manager and she would not identify who that was and that they were out. When I asked when they'd be back I recieved very rudely the convenient answer of "I don't know when they'll be back and I can't discuss that.". Great answer from someone who knows they're getting a complaint lodged about them. We will more than likely complain to Bell corporate about this as the absolute lack of professionalism from one of Canadas largest telecom companies is completely unacceptable.
- CWChristine WolakDec 10, 20255.0After 2 1/2 hours on the phone with 4 different Bell reps trying to get my used IPhone 15 pro to work I decided to go to the Bell Store. Gwendolyn asked one question and immediately knew what to do. 10 minutes later I was on my way with a working phone and all my stress alleviated. She was a pleasure to work with !!
Frequently Asked Questions About Bell
Where is the Bell store located in Brantford?
The Bell store is located at 84 Lynden Rd, Level 1, in the Lynden Park Mall, Brantford, ON N3R6B8, Canada.
What are the Bell store's hours of operation?
The Bell store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 18:00, and Sunday from 12:00 to 17:00.
What products and services does the Bell store offer?
Bell offers phones, tablets, rate plans, internet and TV services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What payment options are accepted at the Bell store?
The Bell store accepts American Express, cash, check, Mastercard, and Visa as payment methods.
Can I find accessories and smart devices at the Bell store in Lynden Park Mall?
Yes, the Bell store offers the latest smartphones, tablets, connected devices, and accessories available on Canada's best network.
Is the Bell store a Bell Authorized Dealer?
Yes, this Bell store in Lynden Park Mall is a Bell Authorized Dealer.
How can I contact the Bell store at Lynden Park Mall?
You can contact the Bell store at +1 519-756-6742.
Which mobile phone stores are located near the Bell store at Lynden Park Mall?
Nearby mobile phone stores include Wirelesswave, Virgin Plus, Koodo, WOW! mobile boutique, Wireless DNA - Fido Exclusive Dealer, and Telus.
What other shopping options are available near the Bell store in Lynden Park Mall?
Nearby shopping options include Maurices, Old Navy, Bluenotes, Carter's OshKosh, SEPHORA, H&M, Peoples Jewellers, Dollarama, Bath & Body Works Canada, and The Body Shop.
Are there food and convenience stores near the Bell store where customers can grab a meal or essentials?
Yes, nearby food and convenience options include Mrs Vanelli's Pizza & Italian Foods, Laura Secord, Food Basics grocery store, Benefit Cosmetics Brow Bar, and Shoppers Drug Mart.